Prudential Financial

Coordinador de Partnerships Desarrollo e Implementación

Mexico · Work style not stated · Full time

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About the role

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  • EmployerPrudential Financial
  • LocationMexico
  • Work styleWork style not stated
  • Employment typeFull time
  • Employer posted

¡Estamos contratando! | Coordinador de Desarrollo e Implementación Partnerships y Grupo

¿Te apasiona la gestión operativa, la implementación de nuevos negocios y la mejora continua? Esta puede ser tu próxima gran oportunidad. Buscamos un profesional que contribuya a garantizar la continuidad operativa de nuestros programas de Partnerships y Grupo, asegurando procesos eficientes, escalables y orientados al servicio.

¿Cuál será tu reto?

Liderar el seguimiento y control de los procesos operativos recurrentes, asegurar el cumplimiento de SLA, gestionar incidencias y participar en la implementación de nuevos negocios, facilitando una transición exitosa hacia la operación diaria.

Responsabilidades principales:

Monitorear y dar seguimiento a los procesos operativos de Partnerships y Grupo.

Elaborar reportes ejecutivos e indicadores para la toma de decisiones.

Show full description

Coordinar la atención y resolución de incidencias operativas.

Participar en la implementación de nuevos negocios, asegurando la definición de procesos, controles y entregables.

Gestionar requerimientos mediante herramientas como Jira o ServiceNow y coordinar iniciativas con áreas de negocio, operaciones y tecnología.

Monitorear indicadores operativos, SLA y niveles de servicio con socios estratégicos.

Documentar procesos, casos de uso y esquemas operativos para impulsar la estandarización y escalabilidad del negocio.

Perfil que buscamos:

Licenciatura en áreas Económico-Administrativas, Contables o afines.

Más de 5 años de experiencia en operaciones Affinity, implementación de negocios o gestión operativa en el sector asegurador.

Experiencia en análisis y manejo de bases de datos masivas.

Conocimiento de seguros Affinity, distribución digital y procesos operativos.

Manejo de herramientas como Excel, Power BI, Project, PowerPoint y plataformas de gestión de proyectos.

Conocimiento de integraciones tecnológicas (API, batch, web services, validadores).

Pensamiento analítico, orientación a la solución de problemas y excelente capacidad de coordinación.

Si quieres formar parte de un equipo que impulsa el crecimiento de alianzas estratégicas y la transformación operativa del negocio, ¡nos encantaría conocerte!

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Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services, some of which may not be available in Mexico.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

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At a glance

  • Employment typeFull time
  • Employer posted
  • Added to ROLIVA
  • Last checked

Skills in this posting

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