Sutherland
Credit Operations Analyst
Barranquilla, Atlantico, Colombia · On-site · Full-time
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About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerSutherland
- LocationBarranquilla, Atlantico, Colombia
- Work styleOn-site
- Employment typeFull-time
- Employer posted
We are looking for candidates with direct exposure to credit products, ideally credit cards, consumer lending, or loan operations. The candidate should understand how a credit account works end to end. The ideal candidate would have experience in the backend of credit or lending operation.
Core Function: Drive ticket resolution, manage B2B account inquiries, and maintain configuration workflows across credit programs.
- 2+ years in credit card/lending operations with strong credit process knowledge (Credit Decisioning, CRA tools, Collections).
- Demonstrated capacity to manage 15–30+ accounts concurrently while meeting strict performance benchmarks (70%+ assessment threshold).
- Minimum B2 Level English (client-facing) and fluent Spanish
- Functional API knowledge, basic coding capabilities, and operational familiarity with Jira/VDI environments.
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At a glance
- Work styleOn-site
- Employment typeFull-time
- SeniorityMid level
- Employer posted
- Added to ROLIVA
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Skills in this posting
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