Sutherland

Customer Care Representative- Spanish/English (Temporary)

Dallas, TX, United States · Remote (restrictions not stated) · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerSutherland
LocationDallas, TX, United States
Work styleRemote (restrictions not stated)
Employment typeFull-time
Employer posted25 days ago

Temporary position- 6 month contract

$19/hour

In this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as well as scholarship application and funding status to ensure that all questions are answered, callers are satisfied and students are registered.

We will provide all equipment, but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work.

Excellent verbal and written communication skills; strong multitasking abilities
Fluency in English & Spanish (will be tested at application)
Drive to solve problems and meet goals
Familiarity with Microsoft Office tools
Experience in customer service
Excellent wired internet connectivity and a quiet, distraction-free, secure place to work.

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This role is open to those eligible to work in the USA.

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