Sutherland

Customer Care Representative- Spanish/Portuguese/Dutch

Cairo, Cairo Governorate, Egypt · On-site · Full-time

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About the role

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EmployerSutherland
LocationCairo, Cairo Governorate, Egypt
Work styleOn-site
Employment typeFull-time
Employer posted29 days ago

We're launching Account Wave 0 and looking for Spanish-speaking Customer Service Specialists to join our New Cairo team on a full-time, on-site basis.

Fresh graduates and dropouts are welcome to apply!

What you'll do:

Handle customer interactions with efficiency and empathy
Deliver tailored solutions that meet each customer's needs
Create a positive customer experience through clear communication and professional phone etiquette

What you'll bring:

Fluency in Spanish (B2/C1) a MUST
Strong customer service and support skills
Sharp problem-solving, active listening, and attention to detail
Prior experience in a customer-facing role and familiarity with CRM tools a plus!
Flexibility to work night and overnight shifts

Why join us:

Highest salary in the market
Be part of a new account launch (Wave 0) with a global industry leader
Real growth opportunities within a company driving digital transformation worldwide

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