Customer Engagement Applications Engineer

Job Description/Preferred Qualifications

Company Overview

Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.

Who are we? We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us. The future is calling. Will you answer?

• Provide support during H2H collaborations. beta projects. and gap analysis.
• Contribute to wafer test plan development for engagement projects with division
• Execute detailed customer wafer characterization with minimal supervision;
• Respond to customer requests and perform routine to moderately complex problem diagnosis and problem resolution:
• Document technical solution and create best known methods (BKMs) on supported products:
• Lead preparation and demonstration of products to the customer base:
• Provide advanced operational training to customers

• Optics, Optical eigineering, Physics, Applied Physics background, MS/BS with 1-3 years’ experience or equivalent combination of education and experience in engineering applications
• Proficient in computer applications for data presentation and analysis:
• Ability to effectively convey ideas through oral and written communications.
• Proficient in the English language.
• Ability to multitask in a constantly changing work environment:
• Responsible working attitude and should be a team player;
• Good working knowledge (implies understanding as well as the ability to apply theories and concepts in variant of circumstances) of customer processing knowledge;
• Ability to diagnose and resolve basic customer issues;
• Strong communication skills especially technical writing skills,
• IC Fab process development experience is a plus
• Knowledge in defect detection. metrology, process control and yield management is a plus.

Minimum Qualifications

Master's Level Degree and 0 years related work experience

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

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