Customer Service Professional L1 German-Speaking

Team up with your colleagues to collaborate on problem-solving and identify major service solutions

Actively use the knowledge base to resolve problems and raise potential knowledge gaps

Coordinating and following up on Service Requests

You will be successful in this role if you have:

Fluent English language skills & native/close to native language skills (C1) in German (support language)

Experience in telephone technical support or any customer service-related field is an advantage

Considerable familiarity with the MS Office Suite and the Windows environment in general

Attention to detail and analytical mindset

Ability to work on multiple and/or similar activities simultaneously

Outstanding team player attitude

Why Unisys?

What do we offer?

Hybrid workingpossibilities within real & practiced customer-centricity as well as employee diversity

The individual counts at Unisys - be a trusted team member and have supportive supervisors

Inclusion & Ethics - Work in an ethical company culture where you can be yourself

Be part of our internal career development programs (variety of technologies, continuous personal career growth)

Unisys university- unlimited access to our online training tool to improve your soft skills and technical capabilities

Industry leading 15 week onboarding & trainingincluding travels to Budapest (2x 2 weeks Unisys Training Lab) and Munich (1 week – client training (potentially non-mandatory))

Life insurance– 200% of salary covered

Private health insurance- comprehensive outpatient cover (with option to cover partner/family at own cost)

Sports Card– can be used for gym memberships among other health and wellness offerings

PPK- 1,5% sponsorship, starting after 3 month probation period

Paid holidays(< 10 years of employment service: 20, >10 years of employment service: 26 days)

Surplus paymentsfor non-standard shifts (weekend, night, holidays)

Competitive salaryandcompany bonuswithin an unlimited work contract

Our salary range depends on the candidate’s experience and the outcome of the interview process. Based on these factors, we can offer between PLN 8.5K and PLN 11K gross.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.