Enovis
Customer Services Representative
Mexico · Work style not stated · Full time
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About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerEnovis
- LocationMexico
- Work styleWork style not stated
- Employment typeFull time
- Employer posted
Who We Are
ABOUT ENOVIS™
Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com.
What You'll Do
Encargado de la comunicación con pacientes para la toma de pago, dar seguimiento con los Representantes de Ventas de reporte de llamadas para confirmar los retornos y cancelaciones de producto.
FUNCIONES ESENCIALES. RESPONSABILIDADES ESPECIFICAS:
- Cumplir con la toma de llamadas entrantes de pacientes para la toma de pagos o asistencia a pacientes o representantes de seguros sobre las cuentas de los mismos pacientes.
- Dar seguimiento al reporte de llamadas de pacientes que regresan producto y verificar con los Representantes de ventas para tomar la acción adecuada dependiendo del resultado del seguimiento.
- Asistencia en el chat en línea para tomar pagos de pacientes o asistencia en español.
- Manejo de la Información Medica Protegida (PHI) del paciente de la forma mas confidencial conforme a los lineamientos de HIPAA.
- Se adhiere a todas las pautas internas de cumplimiento corporativo, las regulaciones de atención médica de la OIG y del gobierno y otras políticas de pago.
Show full description
REQUISITOS: EXPERIENCIA, EDUCACION, HABILIDADES, CONOCIMIENTOS.
- High school
- Advanced English
- Experiencia de 1-2 años en atención al cliente.
- Experiencia con seguros médicos, preferible.
- Atención al detalle para la búsqueda de información.
- Sentido de urgencia.
- Habilidades computacionales en el uso de paquetería Office.
EQUAL EMPLOYMENT OPPORTUNITY
Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.
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At a glance
- Employment typeFull time
- Employer posted
- Added to ROLIVA
- Last checked