KONE

Customer Solution Engineer Specialist

Ireland · Work style not stated · Full time

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About the role

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EmployerKONE
LocationIreland
Work styleWork style not stated
Employment typeFull time
Employer posted7 Oct 2026

At KONE,we'reshaping the future of cities by making urban life safer,smarterand more sustainable. Every day, our people help millions of passengers move seamlessly through buildings across the world. Ifyou'rean engineering professional who enjoys solving technical challenges, working withcustomersand collaborating with cross-functional teams,we'dlove to hear from you.

We'relooking for aCSE Solution Engineerto join our team in Ireland. In this role,you'llprovide technicalexpertisethroughout the sales and delivery process, developing innovative lift and escalator solutions that meet customer requirements while ensuring compliance with industry standards and KONE's high-quality expectations.

Whatyou'llbe doing

Provide technical support to the Sales team by developing practical, cost-effective solutions for customers.

Produce technical specifications, AutoCAD layouts,estimatesand delivery schedules for customer projects.

Show full description

Conduct technical site surveys and assess project requirements to develop the most suitable solution.

Act as the technical point of contact for customers, consultants,architectsand contractors throughout the project lifecycle.

Prepare and manage project drawings, materialspecificationsand technical documentation.

Coordinate with KONE supply teams and suppliers to ensure materials and project timelines are aligned.

Support a smooth handover of projects to the Operations team for successful delivery.

Ensure all proposed solutionscomply withrelevant legislation, safetystandardsand company procedures.

Whatwe'relooking for

A qualification in Mechanical Engineering or another relevant engineering discipline

Previousexperience in a technical engineering role, ideally within construction, building services or a related industry.

Strong technical problem-solving skills with the ability to interpret customer requirements and develop practical engineering solutions.

Excellent communication skills and confidence working with customers,contractorsand internal stakeholders.

Good IT skills, including Microsoft Office. Experience with AutoCAD and SAP would beadvantageous.

Experience within the lift or escalator industry would be beneficial but is not essential.

What we offer:

Competitive salary

Annual bonus

21days holiday + 8 bank holidays + 1 volunteering day

Training and mentoring from experienced technical specialists.

In addition, you’ll have access to a wide range of flexible benefits, includingGymFlex membership, and exclusive KONE discounts – allowing you to tailor your package to suit your lifestyle.

Please note: this role is not eligible for visa sponsorship.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html

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