Sutherland
Customer Support English Speakers (US Telecom Account)
Cairo, Cairo Governorate, Egypt · On-site · Full-time
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About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerSutherland
- LocationCairo, Cairo Governorate, Egypt
- Work styleOn-site
- Employment typeFull-time
- Employer posted
This is a full-time on-site role for a Customer Service Representative English Account at Sutherland's location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction, managing customer accounts, providing excellent customer service, and effective communication.
- Customer Service Representatives and Customer Service skills
- Proficiency in English B2-C1
- Grads and Dropouts only
- Flexibility with night and overnight shifts
- Flexibility with Rotational shifts
- Previous experience in a similar role is a plus
Benefits
- Competitive Salary (Over 20K Net) + Achievable KPIS/Allowances/Incentives
- 1.1k night and overnight allowance
- Granted KPIS first 3 months
- Transportation is provided both ways (Door to Door for ladies)
- Social and medical insurance is provided
- First 3 months are Fully Granted
- Healthiest work environment (Great place to work certified)
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At a glance
- Work styleOn-site
- Employment typeFull-time
- SeniorityEntry level
- Employer posted
- Added to ROLIVA
- Last checked