Data Center Critical Facilities Lead

Work is performed independently and is reviewed at critical points. Contributes to the development, enhancement, and application of procedures and techniques to support safe, resilient, and efficient operations. Serves as a technical resource and escalation point, supporting the overall team through expertise, guidance, and problem resolution.

Responsibilities

Facility / Infrastructure Maintenance

Performs highly skilled preventative and corrective maintenance on-site to critical facility systems

Performs highly skilled maintenance repairs, corrective maintenance, and complex installations

Resolves advanced incidents and develops new procedures and techniques to support the overall team

Monitors the Building Monitoring System (BMS) and resolves alarms for complex assignments requiring independent action and a high degree of initiative to resolve. Makes recommendations for new procedures to management team

Leads and coordinates critical infrastructure operations

Implements energy efficiency measures and identifies areas of opportunities

Inspects operation and maintenance of plumbing, fire suppression, and life-safety systems

Consistently works on complex assignments requiring independent action and a high degree of initiative to resolve issues. Makes recommendations for new procedures

Develops project scope with management for life-cycle maintenance/end of life infrastructure projects and critical replacements

Vendor Support

Facilitates selection of vendors for outsourced maintenance activities

Directs vendors on highly skilled tasks to ensure that maintenance activities are carried out per standards and requirements

Creates scripts for maintenance and submits

Tracks and implements the work approval process for critical service providers (including briefing at the start of work, control of work during the day workday/shift, final review of the work carried out)

Inspects implementation changes/updates to technical files for plants and equipment (in cooperation with vendor and the supervisor's) ensuring builds are up to date

Site Administration & Incident Support

Completion of complex site logs and data gathering for issuing of permits, such as Maintenance Operation Protocol (MOPs) and scripts

Identifies and escalates process discrepancies to higher management

Identifies Single Points of Failure (SPOFs) and makes recommendations for new procedures

Acts as a support team lead for operating processes and procedures; supports the team on adherence

Supports the on-site staff during critical incidents

Responds to all on-site incidents, including major failures, significant problems and delays

Assists with RCA (Root Cause Analysis)

Assists management with maintaining technical documents

Work Orders & Additional Projects

Completes highly skilled work requests and circuit installations

Coordinates more advanced troubleshooting and maintenance of office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime

Makes moderate changes to mechanical, electrical and specialized systems, as directed

Performs capacity management reviews

Leads infrastructure project activities

Collaboration

Collaborates with others to resolve highly difficult facility incidents; identifies and understands underlying issues

Act as a support team lead when identifying component level faults and provides recommendations for new procedures

Utilizes resources outside of the department, as necessary

Plans inventory needs to maintain optimal stock levels of critical parts and equipment

May act as an escalation point for processes relating to maintaining inventory

Advises other team members on repairs and preventative maintenance

Acts as a support team lead on implementing highly skilled, complex projects

Qualifications

High school diploma or equivalent required

Typically requires 6+ years of progressively responsible experience in critical facilities, data center operations, industrial facilities, or a comparable technical environment

Associate’s degree, technical certification, or military technical training is a plus

Technical Expertise

Advanced knowledge of critical facility systems, including Electrical distribution systems (UPS, generators, switchgear, breakers) Mechanical systems (chillers, CRAC/CRAH units, HVAC, cooling towers) Plumbing, fire suppression, and life-safety systems

Proven ability to perform highly skilled preventive, corrective, and emergency maintenance with minimal supervision

Strong experience monitoring and responding to alarms via Building Management / Monitoring Systems (BMS)

Demonstrated capability to identify Single Points of Failure (SPOFs) and recommend mitigation strategies

The targeted pay range for this position in the following location is / locations are:

United States - NY5 New York City : 88,000 - 132,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.


US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.


Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.