Data Scientist (Analytics), OmniCommerce

The Day-to-Day Activities

• Product Analytics: Partner with the product, design, and engineering teams to derive insights, support experiment design, and inform key product decisions.
• Strategic & Business Analytics: Support strategic initiatives with data analytics and insights, including deep-dives into customer and merchant behaviour, product efficacy, and ad-hoc projects.

Your role will be to:

• Run A/B tests and analyse experiment results, translating them into clear, actionable recommendations for product iterations.
• Support experiment design by helping to define hypotheses and success metrics alongside product managers and senior analysts.
• Conduct deep-dive analyses of user and merchant behaviour to uncover trends, patterns, and root causes.
• Build and maintain intuitive dashboards that give stakeholders real-time visibility into product and feature performance.
• Contribute to defining and tracking key business metrics, and proactively flag anomalies or opportunities.
• Process and distill stakeholder requirements into concise insights through reports, presentations, and dashboards.
• Apply AI tools to accelerate your analytics workflow, with a critical eye that validates AI-produced output against raw data, business logic, and regional context.

The Must-Haves

• At least 1 years of experience in a data analytics, business intelligence, or data science role, ideally in a B2C or internet business with large, complex datasets.
• Fluent with SQL and comfortable querying large relational databases; proficient in Python (or R) for analysis and problem-solving.
• Working knowledge of statistical methods, with hands-on experience designing and analysing A/B tests, plus an understanding of hypothesis testing.
• Strong data visualization and storytelling skills, with experience creating dashboards using tools like PowerBI or Tableau.
• Strong communication skills — able to make data clear and actionable for non-technical stakeholders.
• A fast learner who closes their own knowledge gaps, metabolises feedback quickly, and takes ownership of their work in a fast-paced, ambiguous environment.
• Curiosity and a keen eye for spotting patterns and trends in data, with the instinct to hypothesise problem statements and propose appropriate solutions.

Good-to-Haves

• Exposure to machine learning techniques and their application to large datasets.
• Familiarity with building or maintaining data pipelines / ETL.
• Experience in OmniCommerce, e-commerce, retail, loyalty, or marketing analytics domains.

Bachelor's or Master's degree in Statistics, Analytics, Economics, Mathematics, Engineering, or other quantitative subjects.

1–3 years experience in Analytics, Business Intelligence or Data Science, preferably in an internet company with large, complex, high-velocity data.

Solid SQL writing skills and experience querying large relational databases.

Ability to distill data and articulate an actionable point of view to non-technical audiences using presentations and visualizations.

Ability to handle multiple priorities and solve ambiguous problems in a fast-paced environment.

Hands-on experience with data analysis tools like R or Python and visualization platforms like Tableau / PowerBI.

Experience designing, running, and analysing A/B tests and product experiments, with an understanding of hypothesis testing and the basic principles of DoE.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.