Demand & Orders Analyst

Responsibilities will include but are not limited to:

• Supervising and controlling new sales orders, identifying the key elements and communicate downstream for required actions.
• Auditing order change requests from customers, evaluate acceptance of the order change request from a material, production plan, technical and logistics perspective.
• Serving as primary contact for customer inquiries; providing feedback about lead time, planned timeline, order change, order reschedules, etc.
• Aligned customers order with Sales production plan to achieve the monthly goal.
• Primary contact with other departments departament to manage sales and customer priorities.

Skill Descriptors:

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.

Level Working Knowledge:

• Approaches a situation or problem by defining the problem or issue and determining its significance.
• Makes a systematic comparison of two or more alternative solutions.
• Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns.
• Identifies the major forces, events, and people impacting and impacted by the situation at hand.
• Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions.

Demand Management: Knowledge of processes and methods of Demand Management; ability to effectively sense, predict, plan for and manage the demand for products and services.

Level Working Knowledge:

• Assists in the collection and preparation of required demand information.
• Participates in the preparation of short-term demand management for a specific product or site.
• Produces basic demand management reports for senior staff to reconcile the demand balances.
• Summarizes and reports problems such as issues and concerns currently existing in demand management operations.
• Uses tools, with guidance, to predict and plan demand, assess seasonal factors and trends and effectively influence demand.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Working Knowledge:

• Delivers helpful feedback that focuses on behaviors without offending the recipient.
• Listens to feedback without defensiveness and uses it for own communication effectiveness.
• Makes oral presentations and writes reports needed for own work.
• Avoids technical jargon when inappropriate.
• Looks for and considers non-verbal cues from individuals and groups.

Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.

Level Basic Understanding:

• Seeks help to modify priorities as new information surfaces or conditions change.
• Demonstrates the ability to estimate the time and resources required to complete tasks.
• Identifies own key assignments, schedules, and process steps.
• Applies the concept of 'critical path' in order to complete work in a timely manner and keep larger tasks on track.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Level Basic Understanding:

• Explains the value of a disciplined approach to problem solving.
• Describes problem reporting and escalation practices.
• Utilizes accepted procedures for problem analysis and resolution.
• Identifies key aspects of problem-solving techniques used in own area.

What you will have:

• BS degree: Industrial Engineering, Information Systems, or Business Management.
• Strong analytical and problem-solving skills
• Excellent interpersonal, teamwork, organization and communication skills
• 70% English level, written and oral communication
• 3 years of experience in Demand Planning
• ERP System (QAD, SAP, etc)
• MS Excell
• MS Outlook

Desired Qualifications:

• Power BI
• Copilot
• Six Sigma

Posting Dates:

octubre 14, 2026 - octubre 20, 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

Not ready to apply? Join our Talent Community.