Huron
Deputy General Manager - RCM
India · On-site · Full time
Apply on the employer’s site ↗See how well you match this job
You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.
About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerHuron
- LocationIndia
- Work styleOn-site
- Employment typeFull time
- Employer posted
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.
Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.
Show full description
Join our team as the expert you are now and create your future.
The DGM is accountable for the success of all assigned transition projects. He/she is responsible for an array of activities including initializing, planning and implementation, tracking and reporting project deliverables, managing risk, applying project management processes and tools and ensuring projects are completed in a timely manner with high customer satisfaction.
JOB DETAILS:
Good comm skills with neutral accent
Good English Written and Listening skills
Willing to work in US shift timings
Primary responsibilities
Customer related
Keep abreast with the process of revenue cycle management (AR) in the healthcare industry.
Demonstrates thorough knowledge of the job.
Demonstrates good understanding of the performance SLA's and meet the SLA's.
Understand all binding laws and regulations related to the project.
Developing in depth knowledge base among the team members relating to domain and process.
Financials related
Responsible for driving quality improvement initiatives to ensure avoidance of penalty.
Should manage the P&L for the process.
People related
Good communication skills, interpersonal skills and excellent team handling skills.
Attrition Management
Oversee team reviews, submit progress reports of the team to the BUH and conclude appraisals.
Conduct individual performance reviews and propose the required action plan.
Active involvement in disciplinary issues arising out of the team.
Process related
Ensure project meets all the required Quality parameters internal and external
Implement efficiency improvement projects by deploying lean sigma methodology
Ensure all MIS reports go on time.
Participation in conference calls on subject matters whenever necessary.
To be able to take on additional responsibilities for the team if required.
Monitoring and assisting the quality of the work done by the team.
Updating management on team performance.
Co coordinating with the client on process related issues and updates.
Identifying, recommending and implementing ways to increase the quality of operating teams, with productivity as a bonding CTQ.
Client coordination on overall process progress and monitoring of issues.
Secondary responsibilities (if any)
Customer related
Financial related
People related
Ability to work with a diverse population.
Ensure the process follows strict adherence to the process workflow and apt behavior is observed.
Ensure good leaders are developed.
Final point of Escalation of issues concerns with the support groups i.e., HR, Admin, TSG, QAG and Finance.
Handling disciplinary issues and administrative issues of the project.
Put forth queries concerns of the BUH and address accordingly.
Ensure the skill inventory of the project.
Counseling of team members on improving Quality & productivity.
Reviewing continuous quality improvements processes.
Knowledge
Knowledge in US healthcare industry and experience in RCM AR process is preferred
Team handling skills is a mandate .
Skills Knowledge of basic necessary computer applications.
Attitude Have a positive attitude.
Domain expertise, if any Healthcare BPO industry
Position Level
Manager
Country
India
Check your resume against this job Free, no sign-up. Nothing you paste is stored.
Staying safe while you apply
- Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
- Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
- Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.
Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.
Preparing for this role with ROLIVA
- Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
- Prepare honestly.
Build interview stories and application drafts from your own evidence.
- Keep track.
Save the role and record your own application status and follow-ups.
At a glance
- Work styleOn-site
- Employment typeFull time
- Employer posted
- Added to ROLIVA
- Last checked