Deputy Manager Store Operations

Design Your Future at PVH

Deputy Manager Store Operations

The Team

The Team inside the stores collectively strives to create a seamless and enjoyable experience for customers. The team works together to uphold the store's reputation, achieve sales targets, and create a positive environment that reflects the values of PVH. Each member contributes uniquely to the team's success, ensuring that the store remains a destination of choice for customers seeking quality products and outstanding service.

The Position

The Deputy Manager Store Operations ensures the store performance and optimal Organization through managing Back Office, Visual Merchandising, Stock and Omnichannel activities.

• Collaborate with In-Store Visual for effective display fittings and report on visual criteria's impact on sales.
• Assist Store Manager in setting and monitoring quantitative and qualitative objectives for the team.
• Allocate duties among Stock, Back Office, and VM Specialists in coordination with other Team Managers.
• Conduct regular 1-to-1 meetings with the team and ensure proper onboarding for new hires.
• Provide continuous feedback on performance and support Store Manager in team recruitment and development.
• Facilitate the cascading of company content through morning briefings for the team.
• Coordinate Stock and Back Office teams to ensure optimal stock provision and mix.
• Implement measures for the safety of products in both sales floor and stockroom.
• Conduct regular stock checks and promptly communicate stock information to the team.
• Maximize sales through analytical merchandise management, utilize reports for trend analysis, and conduct daily meetings to achieve goals.