Coface

Direct Sales Representative (m/f)

Zagreb, Grad Zagreb, Croatia · Hybrid · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

  • EmployerCoface
  • LocationZagreb, Grad Zagreb, 10000, Croatia
  • Work styleHybrid
  • Employment typeFull-time
  • Employer posted

We are looking for a proactive, communicative, and sales-oriented individual who is eager to build long-term client relationships and develop a career in B2B sales.

As a Sales Advisor (m/f), you will be responsible for identifying and acquiring new clients, understanding their needs, and recommending the most suitable solutions from our portfolio.

If you are motivated by a dynamic environment, enjoy working with people, and are eager to learn from experienced professionals – this is the opportunity for you.

Your key responsibilities:

  • Actively identify and develop relationships with prospective clients within the assigned sales territory, using various sales channels such as cold calling, referrals from existing clients, online research, social and professional networking platforms, networking events, and other effective tools for promoting the Group’s products.
  • Professionally present products and services to prospective clients, providing guidance and support in selecting the solutions best suited to their needs.
  • Conduct face-to-face meetings with prospective clients, support the transfer of insurance policies, and actively participate in relevant business and sales events.
  • Work closely with other departments within the Company to prepare offers and proposals, process questionnaires for prospective clients, and lead negotiations with clients and intermediaries through to the signing of contractual documentation.
  • Proactively leverage all sales opportunities to achieve annual sales targets.
  • Systematically monitor feedback from new policyholders to measure satisfaction with the Company's products and services and contribute to the continuous improvement of the customer experience.
  • Maintain accurate and timely sales records and ensure the proper entry and updating of relevant data in company systems and tools.
  • Take responsibility for achieving agreed sales targets and performance results.
  • Establish and maintain effective collaboration with other Company departments to identify additional sales opportunities and successfully implement cross-selling activities.
  • Consistently comply with internal policies, procedures, and applicable regulations in line with the requirements of the Company, the Group, and external regulatory authorities.
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Education: Completed secondary education (vocational or general secondary school).

Experience: At least 6 months of experience in a similar role is preferred, but motivated candidates without prior experience are also encouraged to apply.

Skills and Knowledge:

  • Very good command of the Croatian language,
  • Good command of the English language,
  • Good computer literacy and proficiency in using digital tools,
  • Strong communication and sales skills,
  • Results- and goal-oriented mindset,
  • Eagerness to learn and develop professionally.

A HANFA insurance intermediation licence is an advantage but not a requirement. We will provide the necessary support and enable you to obtain the licence as part of your employment.

What do we offer?

  • Stable employment with a reputable international company,
  • Competitive fixed salary plus attractive monthly performance bonuses,
  • Flexible working hours (Monday–Friday, 40 hours per week),
  • Hybrid working model after the onboarding period (60% remote work and 40% office-based work),
  • Ongoing training and professional development opportunities,
  • Opportunities for career growth and advancement within Coface,
  • A supportive, healthy, and inclusive working environment.

Probation period: 6 months.

Applications: If you see yourself in this role and would like to become part of Coface, please apply exclusively through the SmartRecruiters platform by clicking “I’m Interested”.

Application deadline: August 20, 2026.

We look forward to meeting you!

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At a glance

  • Work styleHybrid
  • Employment typeFull-time
  • SeniorityEntry level
  • Employer posted
  • Added to ROLIVA
  • Last checked

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