Director, IT Strategy

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Job Description
The Director of IT Strategy is accountable for defining and driving the enterprise-wide IT strategic direction for Samsung Electronics America. This role leads the planning, governance, and execution of large-scale IT transformation and cost optimization initiatives — spanning cloud infrastructure, enterprise systems, security policy enforcement, and IT cost management strategy — to maximize business performance and competitive advantage.

About the Business Transformation & Excellence Team
The Business Transformation & Excellence team is a strategic organization that specializes in analyzing, developing, and implementing innovative solutions and systems for all business units across SEA. Operating in a fast-paced, high-intensity environment, the Business Transformation & Excellence team sets high expectations and drives results across all divisions within the company.

The Business Transformation and Excellence team also leads centralized AI strategies and directives working directly with Samsung Top Management and is renowned for their ability to spark transformative change and drive business performance through innovative solutions and systems.

Role and Responsibilities

Position Summary

As the Director of IT Strategy, you will provide executive-level vision and leadership for designing, prioritizing, and implementing IT-driven initiatives that deliver measurable business value across Samsung Electronics America. You will partner closely with senior leadership, HQ stakeholders, and business unit decision-makers to shape the IT roadmap, govern enterprise system investments, and translate company strategy into scalable technology solutions. Core areas of ownership include IT cost management strategy, enterprise system transitions, cloud cost optimization, and IT security policy governance.

Key Responsibilities

Develop and execute a comprehensive IT Cost Management Plan and strategy; lead ongoing cost optimization efforts across enterprise IT services, cloud infrastructure, and vendor contracts to drive efficiency and fiscal accountability.

Lead the AWS Cost Optimization Project and related cloud strategy initiatives; identify cost reduction opportunities across cloud service providers and drive implementation of savings measures in collaboration with infrastructure and finance teams.

Oversee major enterprise system transition programs including email archiving migration (BMA to eVault) and email platform transitions (Exchange to Knox); manage project scope, stakeholder alignment, timelines, and change management to ensure successful adoption.

Lead N-IRP system policy enforcement in collaboration with NA/SEA Security teams; define and govern IT security policies, ensure compliance across the organization, and manage escalation and resolution of security-related issues.

Provide strategic direction for IT governance, InfoSec, audit, and data privacy compliance; support inquiry responses and ensure alignment with corporate and regulatory requirements.

Translate company vision and senior management strategy into a comprehensive IT roadmap; communicate this direction to executive stakeholders and Samsung HQ, securing alignment across all business units.

Build, manage, and develop a high-performing PI IT Strategy team; design and evolve organizational structure to meet current and future business needs, fostering a culture of excellence and continuous improvement.

Drive cross-functional collaboration across Finance, Operations, Security, and IT stakeholders to align IT initiatives with business priorities and ensure enterprise-wide adoption of new systems and processes.

Oversee IT vendor and partner relationships; govern strategic technology budgets, contracts, and delivery performance to ensure value realization and risk mitigation.

Skills and Qualifications

Minimum Qualifications

Minimum 15 years of progressive experience in IT strategy, process innovation, enterprise systems management, or related fields within a large corporate environment

Minimum 8 years leading enterprise-scale IT programs including cloud (AWS/Azure/GCP), ERP (SAP), CRM (Salesforce), or comparable platforms

Business-level fluency in Korean and English, with the ability to read, write, and translate technical/business documents

Proven experience owning IT cost management strategy and driving measurable cost optimization across enterprise IT services and cloud infrastructure

Experience with IT security policy governance, compliance, and audit in a large enterprise setting

Track record of managing and developing high-performing teams in a fast-paced, matrixed organization

Experience presenting to and influencing C-suite and executive stakeholders, including HQ leadership

Background in Agile, Waterfall, and hybrid project delivery methodologies

Strategic thinker with the ability to translate business objectives into actionable IT roadmaps and execution plans

Executive-level communication and stakeholder management skills; ability to influence across organizational and geographic boundaries

Deep understanding of cloud cost optimization, enterprise architecture principles, systems integration, and digital transformation frameworks

Strong analytical and problem-solving capabilities; data-driven approach to performance management and decision-making

Demonstrated ability to lead organizational change and drive enterprise-wide adoption of new systems and processes

MS Office applications: Word, PowerPoint, Excel

Tools / Applications: AWS, SAP, Salesforce, N-IRP, Alteryx, Tableau, or equivalent platforms

Willing to work 5 days in the office per HR guideline and travel up to 10% of your time

Education

Bachelor's degree in Information Systems, Business Administration, Engineering, or a related field

15+ years of relevant experience; PMP, or equivalent certification preferred

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Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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