Director of Product Design, Partnerships

Duties and Responsibilities:

• Lead design for Partnerships and Platform — covering agent onboarding and activation, quoting, applications, and sales, agent growth and retention, compensation, enterprise/agency management, partner integrations, insurance product expansion, underwriting, payments experiments, and more.

• Lead, mentor, and grow a small but mighty team of product designers.

• Work closely with Research to discover and prioritize meaningful opportunities that improve business outcomes and agent success — collaborating with Product and Leadership to shape roadmaps.
• Work crossfunctionally with Marketing, Lifecycle Marketing, Performance Creative and Brand to shape compelling and connected end-to-end journeys for agents and agencies and their clients across segments, needs and products.

• Contribute to create an environment of excellence and growth where team members can do their best work and grow professionally and personally.

• Serve as Design Site Leader for Ethos India — Raise the bar for the design practice globally.

Qualifications:

• 10+ years of product design (UX) experience, including several years leading multi-person design teams.

• 2+ years of start-up experience requiring fast decision making and ability to evaluate ambiguous product problems with a mix of intuition, user experience, and measurement.

• Experience working on B2B2C, gig economy, and products serving a range of company sizes.
• Proven ability to design for complex, decision-heavy user journeys in industries like fintech, healthtech, or insuretech.

• Strong understanding of conversion optimization, user motivation, and behavior design principles.

• Proven ability to build and lead high performing teams.

• A portfolio showcasing strong visual, interaction design, and storytelling craft alongside compelling impact delivered for past businesses and their customers.

#LI-Hybrid
#LI-NG1

Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.

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Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com.

We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.