Director, Product Operations (Product Operating Model + Leadership)

Where You’ll Work

This is a hybrid role based in Denver, Toronto, Philadelphia, New Jersey or Raleigh with the expectations to be in office at least 3 days a week for collaboration and connection.

Responsibilities

• A mature, cross-functional go-to-market model that ensures every product launch is strategically sequenced, operationally ready, and set up to drive adoption, retention, and expansion across Litera’s portfolio.
• A unified Product Playbook — the definitive, living standard for how Litera’s product teams roadmap, discover, plan, and launch — continuously refined and embedded into tools and onboarding so quality scales with the organization.
• A high-performing operating cadence that creates a disciplined, recurring rhythm of planning, execution, and review, giving leadership clear visibility and the product organization a shared tempo.
• Strategic roadmap alignment that connects product investment to business priorities, ensuring sequencing is clear, decisions are traceable, and the organization moves with intent.
• Data-driven insights and reporting that give senior leaders the visibility they need to make confident decisions on resource allocation, delivery health, and portfolio performance.
• An enabled, high-velocity product organization — through coaching, governance, and tooling — where best practices are the default, accountability is built in, and teams consistently raise their bar.
• Evaluated and adopted AI-enabled capabilities that meaningfully improve collaboration, forecasting, and execution across the product function.
• Executive-ready narratives and communications that translate complex operational detail into clear decisions and actions for senior leadership, board members, and key stakeholders.