Avoca

Director, Sales

New York, New York, United States · On-site · FullTime

USD 350,000–400,000/year

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

  • EmployerAvoca
  • LocationNew York, New York, United States
  • Work styleOn-site
  • Employment typeFullTime
  • Employer posted
  • Salary (as stated by the employer)USD 350,000 – 400,000 per year

About Avoca

Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.

We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.

In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.

Show full description

About the Role

As Director of Mid-Market Sales, you will lead and elevate our mid-market sales organization, driving performance, consistency, and execution excellence across the segment.

This is a leadership role focused on developing talent, sharpening sales rigor, and building a repeatable, high-performing motion. You’ll coach a team of already-performing Account Executives to win complex deals, deepen discovery, improve close rates, and consistently exceed targets.

This role is ideal for a sales leader who thrives in high-accountability environments, loves developing talent, and knows how to build discipline and performance into a scaling mid-market team.

What You’ll Do

Own mid-market revenue performance, ensuring the team consistently hits and exceeds monthly and quarterly targets.

Coach and develop Account Executives to improve discovery, objection handling, deal strategy, and closing effectiveness.

Elevate call quality through regular deal reviews, call coaching, and structured feedback loops.

Improve pipeline hygiene, forecasting accuracy, and overall sales execution rigor.

Identify skill gaps and implement targeted enablement programs to raise performance across the team.

Refine messaging, positioning, and demo execution to increase conversion rates and ACV.

Lead by example in strategic deals, modeling best-in-class mid-market selling behavior.

Establish clear performance standards and accountability across the team.

What You’ll Bring

6+ years of B2B SaaS sales experience, with 2+ years leading mid-market or enterprise AEs.

Strong track record of improving rep performance through hands-on coaching.

Experience scaling and optimizing mid-market sales motions.

Proven ability to drive forecast accuracy and operational rigor.

Deep expertise in discovery-led, consultative sales.

Ability to diagnose pipeline issues and implement corrective action quickly.

Clear, confident communicator who can raise the bar on performance standards.

High ownership mentality and comfort operating in fast-moving, in-office environments.

Who You Are

Coach first, manager second: you measure your success by how much better your reps get.

Obsessed with deal quality, not just deal volume.

Direct and high-accountability: you don't shy away from tough performance conversations.

Energized by mid-market complexity: real selling skill, fast cycle times, operational discipline.

In the weeds on calls, pipeline, and deal strategy, not managing from a dashboard.

Builder mentality: you want to create something, not maintain it.

High ownership, low ego: you do whatever it takes to make the team win.

In-office, engaged, and eager to lead from the front at our NYC location full-time.

Benefits

Comprehensive medical, dental, and vision insurance

Company-sponsored 401(k) through Vestwell

Flexible PTO plus U.S. federal holidays

Company-wide off-sites

Monthly wellness stipend

Daily in-office lunch through Parkday

Dinner covered when working late

Commuter benefits and late-night rideshare

Standing desks and workspace accommodations available on request

All core tools and software provided

Compensation: The expected on target earnings for this role is $350,000-$400,000 with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca’s total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process.

Why Avoca

At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.

Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Staying safe while you apply

  • Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
  • Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
  • Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

  • Check the fit.

    Compare the requirements with the experience you have confirmed, including gaps.

  • Prepare honestly.

    Build interview stories and application drafts from your own evidence.

  • Keep track.

    Save the role and record your own application status and follow-ups.

Create a free workspace or log in.

At a glance

  • Work styleOn-site
  • Employment typeFullTime
  • Salary (as stated by the employer)USD 350,000–400,000 per year
  • Employer posted
  • Added to ROLIVA
  • Last checked

Explore similar roles

Similar jobs

Avoca

Growth Manager

New York, New York, United States

On-siteFullTimeUSD 160,000–220,000/year

Avoca

Implementation Manager

Remote

Work style not statedFullTimeUSD 120,000–150,000/year

Avoca

Account Executive

New York, New York, United States

On-siteFullTimeUSD 240,000–350,000/year

Avoca

Account Executive

Santa Barbara, California, United States

On-siteFullTimeUSD 240,000–350,000/year