Dispatch Service Desk Agent

Job Description

• Demonstrating an excellent service attitude and providing exceptional customer support.
• Collaborating effectively with team members to deliver outstanding service.
• Possessing strong communication skills and fluency in verbal communication.
• Utilizing your knowledge and skills to provide efficient telephone support to customers.
• Conducting diagnosis and troubleshooting of equipment and failures.
• Providing support to staff members through telephone assistance.

#LI-AN1

Basic Requirements

• Fluent in English (spoken and written).
• High School Diploma, GED, or Certificado de Preparatoria.
• At least 1 year of experience, will be a plus previous experience in inbound call centers.
• Willingness to work from Monday to Friday (7:00 am-5:00 pm)
• Availability to work in Reynosa, from Industrial Rio Bravo Suite B Parque Industrial del Norte 88730 Reynosa, TAM.

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.