E-commerce Platform & CRO Lead

As suas responsabilidades | What You'll Do

At Enovis™ we pay attention to the details. We embrace collaboration with our partners and patients, and take pride in the pursuit of scientific excellence, with the goal of transforming medical technology as we know it.

Because that’s how we change the lives of patients for the better. And that’s how we create better together.

As a key member of the Global Digital Center of Excellence, you will play an integral part in helping Enovis drive the medical technology industry forward by building scalable, high-performing digital commerce experiences that support our brands, customers, and continued growth.

Job Title:

E-commerce Platform & CRO Lead

Reports To:

Sr Director, Digital

Location:

Lisbon, Portugal – Hybrid

Business Unit Description:

Global Digital Center of Excellence – Web Operations & Platform Management

Job Title/High-Level Position Summary:

The E-commerce Platform & CRO Lead owns the development and evolution of Enovis’ eCommerce platforms, ensuring they are scalable, high-performing, reliable, and conversion-optimized while adhering to global digital standards and architecture.

Sitting within the Global Digital Center of Excellence, this is a business-driven role that combines platform ownership with a strong conversion mindset in a fast-growing MedTech consumer environment.

The role will work closely with Demand Generation, business unit eCommerce teams, IT, and platform vendors to drive platform performance, user experience, conversion optimization, and continued evolution of Enovis’ global eCommerce ecosystem.

Key Responsibilities:

• Own and drive the eCommerce platform roadmap, establishing priorities that support business growth, user needs, and global digital strategy.
• Ensure the performance, scalability, reliability, and continued optimization of eCommerce platforms.
• Drive Conversion Rate Optimization (CRO) and user experience improvements in partnership with Demand Generation.
• Lead platform evolution and key enhancements, including new capabilities, features, integrations, and optimization initiatives.
• Align platform decisions with global digital standards and architecture.
• Collaborate closely with IT and external vendors on platform implementation, integrations, ongoing optimization, and technical delivery.
• Partner cross-functionally with Marketing, Demand Generation, and business unit eCommerce teams to translate commercial needs into effective platform solutions.
• Contribute to the reduction of platform fragmentation across the eCommerce ecosystem, supporting a more scalable and consistent global approach.
• Identify opportunities to improve eCommerce performance, customer experience, and operational efficiency.
• Other duties as assigned.

Minimum Basic Qualifications:

• Minimum of 8 years of experience managing or owning eCommerce platforms within a complex business environment.
• Strong track record in conversion optimization and eCommerce performance.
• Experience working with enterprise eCommerce platforms, such as Salesforce Commerce, BigCommerce, Magento, Shopify, or equivalent.
• Solid understanding of eCommerce platform architecture, integrations, scalability, and performance.
• Bachelor’s Degree in Marketing, Business, Information Technology, or a related field.
• Excellent communication skills; English required.
• Microsoft Office proficiency required.

Desired Characteristics:

• Experience within direct-to-consumer (DTC), consumer health, or medical-device eCommerce environments.
• Experience consolidating multiple eCommerce websites or platforms.
• Familiarity with CRM, DAM, and data integrations.
• Strong understanding of Conversion Rate Optimization (CRO) principles and digital customer journeys.
• Business- and results-driven mindset with a strong sense of ownership and accountability.
• Ability to collaborate effectively across Marketing, IT, business teams, and external vendors.
• Pragmatic and solution-oriented approach, with a strong focus on users and measurable business outcomes.
• Ability to balance platform strategy and long-term evolution with immediate commercial and optimization priorities.
• Strong cross-functional stakeholder management and communication skills.

What Success Looks Like:

• Scalable, reliable and high-performing eCommerce platforms across the Enovis consumer ecosystem.
• Measurable improvement in conversion rates and user experience.
• Continued growth in eCommerce revenue, supported by effective platform capabilities and optimization.
• Reduced platform fragmentation and greater consistency across Enovis consumer brands and eCommerce properties.
• Effective management and optimization of platform and vendor costs.
• Strong collaboration across Demand Generation, business unit eCommerce teams, IT, and external platform partners.

Travel Requirements:

• Must be able to travel up to 10% of the time, including both domestic and international travel.
• Typical work-related travel assignments range from 1–3 days and may require overnight stays.
• This role operates within a hybrid working arrangement based in Lisbon, Portugal.

Creating Better Together

“Creating better together.” It’s the Enovis purpose, and it’s what drives us and empowers us every day on a global scale.

We know that the power to create better, for our customers, our team members, and our shareholders, begins with having the best team, pursuing common goals, operating at the highest levels, and delivering extraordinary outcomes.

What does creating better together mean to us at Enovis? Discover the “why” behind our purpose, values and behaviors.

Join us in creating better together.

Declaração de Igualdade de Oportunidades

Na Enovis, estamos comprometidos em oferecer oportunidades de emprego iguais a todos os indivíduos. As decisões de contratação são baseadas exclusivamente no mérito, nas qualificações e nas necessidades do negócio. Mantemos uma política de tratamento igualitário para todos os colaboradores e candidatos, sem discriminação com base em raça, cor, religião, origem nacional, sexo, orientação sexual, identidade de género, idade, estatuto de veterano, deficiência ou quaisquer outras características não relacionadas com as qualificações ou desempenho profissional da pessoa.

Este compromisso estende-se a todos os aspetos do emprego, incluindo recrutamento, contratação, atribuição de funções, remuneração, formação, promoção, despromoção, transferências, despedimentos, medidas disciplinares e cessação de contrato, bem como todos os outros termos e condições de trabalho.

Equal Employment Opportunity

At Enovis, we are committed to providing equal employment opportunities to all individuals. Employment decisions are based solely on merit, qualifications, and the needs of the business. We uphold a policy of equal treatment for all employees and applicants, without discrimination based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, veteran status, disability, or any other characteristics unrelated to a person’s qualifications or job performance. This commitment extends to all aspects of employment, including recruitment, hiring, job assignments, compensation, training, promotion, demotion, transfers, layoffs, discipline, and separation, as well as all other terms and conditions of employment.