Fresh Prints

Embroidery Digitizer

Pakistan, India, The Philippines (Remote) · Remote (region restricted)

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerFresh Prints
LocationPakistan, India, The Philippines (Remote)
Work styleRemote (region restricted)
Employer posted14 days ago

Be a crucial member of the ops team supporting Fresh Prints' vendors in the US (Permanent WFH)

Fresh Prints is an NYC-based custom apparel company, experiencing 60% growth Y/Y. You’ll join a team driving the growth of our $40 million business by retaining high-value accounts at scale.

We’re looking for a dynamic, driven, organized, and experienced professional who wants to tackle major challenges. We work with over 25+ printers across the United States. You'll help them service our orders and manage the quality of their work. You need to be able to engage them and build a strong rapport. You'll dig into their business requirements and ours to make sure we hit them. When they have an issue with an order, you're the first point of contact and you'll work with other FP teams to get to a solution.

You’ll grow as Fresh Prints grows. You’ll get all the time and support you need to learn a lot, develop professionally, and have a significant impact.

Show full description

Responsibilities

Digitize embroidery files for our vendors, providing .DST files timely on all embroidery orders for Fresh Prints
Answering embroidery-related and logistical questions from all the teams, giving real-time feedback to other teams, and contributing to improving employee performance
Optimizing documentation around custom embroidery by authoring articles and Excel sheets to organize data for all the teams
The unknown - we're always looking to find new ways to improve and we also want you to take ownership over projects you think can add value

Technical Skills

1+ years of experience in the computerized embroidery industry
1+ years of hands-on experience with an Embroidery Digitizing Software (Wilcom, Ethos, SewArt, Embrilliance, etc.)
Comfortable with MS Excel/Google Sheets

Essential Requirements

Great email writing skills
English fluency
Strong critical thinking
Fantastic problem-solving skills
Positive approach

Job Location: Work From Home / Remote

Working Hours: Monday to Friday, 9:00 AM - 6:00 PM EST or 7:00 PM - 4:00 AM Pakistan Time (should be open to work timing flexibility)

CTC: $400 base salary + $80 night shift allowance per month

At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.

Fresh Prints never charges any money during the hiring process. If you’re asked to pay for a job, it’s not real.

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.