EMEA Lead – Sales Engineering

You'll set the bar for a high-quality technical experience across the customer journey — blending technical depth with storytelling across demos, evaluations, and proposals, in close collaboration with Sales, Product, Engineering, and Customer Success.

What you'll do

• Hire, coach, and grow a distributed team of Sales Engineers across multiple EMEA markets — owning recruiting, ramping, goal-setting, reviews, and career development.
• Manage team capacity and coverage — allocating SE resources across deals, markets, and time zones, and representing SE in regional Sales leadership and forecasting.
• Own SE strategy and execution across EMEA, partnering with Sales leadership on pipeline growth and revenue targets.
• Act as the senior technical leader on strategic, complex enterprise deals — from discovery through demos, PoCs, and proposals.
• Enable partners, resellers, and sales teams through workshops, certifications, and competitive positioning.
• Build reusable SE assets and best practices — playbooks, demos, guides — and partner with Product and Engineering to influence the roadmap.

What you'll bring

• 10+ years in Sales / Solutions Engineering (ideally B2B SaaS), with enterprise customers.
• Proven experience directly managing a distributed SE / technical pre-sales team — hiring, performance management, coaching, and retention.
• Track record of building and scaling teams, and developing individual contributors into high performers.
• Experience across multiple EMEA markets; fluent business English.
• Excellent storytelling and discovery skills; familiar with Command of the Message / MEDDICC.

Technical knowledge

• AI tooling & aptitude — hands-on with AI tools, models, and AI harnesses; prompt design, code-assist tools, and agentic use cases; able to reason about model selection, evaluation, and orchestration.
• GenAI / LLM workflows — building and demoing LLM-based solutions such as chatbots, ticket deflection, and AI assistants.
• Core customer technologies — working knowledge across CRM, ITSM, and CX platforms (e.g. Salesforce, ServiceNow, Zendesk) and how they connect in an enterprise stack.
• APIs & integrations — consuming REST APIs and webhooks, tools such as Postman, and configuring integrations across systems.
• Cloud, data & scripting — familiarity with AWS, Azure, or GCP; basic SQL; and working knowledge of Python or JavaScript / TypeScript.
• Dev tooling — exposure to Jira, GitHub, and modern SaaS / DevOps stacks.

Nice to have: additional European languages; a CS/Engineering degree or equivalent practical experience.

How do we work?
Whatever your role, our values describe what we ask of each other.

Be a bridger
Look beyond your own role. Ask questions, share context and help others get unstuck. That may mean bringing the right people together or picking up a problem that doesn’t necessarily fit neatly into your job description.

Care loudly
We want your perspective, not just your agreement. Speak up when something isn’t working or someone needs support. Give honest feedback with respect for the person receiving it. Don’t let an uncomfortable conversation become an unspoken problem.

Own the outcome
Take responsibility for the result, not just your part in the process. Use AI to move the work forward, not to outsource your judgment. Make the call, check whether it worked and change course when it didn’t. If something goes wrong, own it and help fix it.

That’s DevRev!

DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.