End User Technology Team Lead

For our business, for clients, and for you

Job Summary

The EUT Team Lead will be part of the EUT leadership team, ensuring the successful delivery of projects and the continuous improvement of processes. This role combines technical and managerial responsibilities and requires a strong technical background together with effective leadership capabilities. The EUT Team Lead will report to the Head of EUT.

Key Responsibilities

· Lead and manage a team of EUT engineers, providing guidance and support to team members.

· Oversee project planning, execution, and delivery, ensuring projects are completed on time and within budget.

· Collaborate with other departments to align engineering goals with organizational objectives.

· Conduct regular team meetings and performance reviews to monitor progress and address any issues.

· Foster a positive and productive work environment, encouraging professional development and continuous learning.

· Ensure compliance with Apex standards and policies.

· Address and resolve technical issues promptly, ensuring minimal disruption to business operations.

· Identify opportunities for process improvements and implement best practices to enhance efficiency and effectiveness.

· Manage relationships with external vendors and service providers.

· Prepare and present regular reports on IT project status, team performance, and other key metrics to senior management.

Qualifications / Skills

· Proven experience in a leadership role within a technology team.

· Strong project management skills, with the ability to manage multiple projects simultaneously.

· Good interpersonal skills, with a strong focus on listening and questioning.

· In-depth knowledge of EUT systems and technologies.

· Strong organizational skills and attention to detail.

· Good written and verbal communication skills in English.

· Experience creating, maintaining, and improving SOPs and other process documentation.

· Strong customer focus and excellent timekeeping.

· Good problem-solving abilities and the ability to work effectively in a team environment.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.