Endur Environment Support Analyst

As an Endur Environment Support Analyst, you will play a key role in maintaining the stability, reliability, and continuity of bp’s critical trading application landscape. You will maintain, monitor, deploy, and troubleshoot application environments; support windows servers and AWS cloud infrastructure; maintain and support the Endur platform; and develop automation tooling and scripts that improve operational efficiency. Working closely with development, QA, and operations teams, you will help implement environment standards and processes, infrastructure automation, and monitoring capabilities that enable secure, scalable, high-quality digital delivery. This role is well suited to someone with a service-oriented mindset, strong problem-solving curiosity, and a commitment to keeping complex systems running smoothly.

What You’ll Do

• Handle day-to-day environment support requests across development, test, staging, and production environments, including access requests, environment availability, refreshes, environment builds, security setup, monitoring, alerting, and health checks.
• Monitor application and infrastructure health, investigate alerts, perform routine checks, and take action to maintain environment stability and operational readiness.
• Coordinate planned outages, maintenance windows, patching activities, environment schedules, and downtime communications so teams understand timing, impact, and required actions.
• Troubleshoot environment issues and work with infrastructure, application support, development, QA, and engineering teams to identify root cause, implement fixes, and prevent recurrence.
• Support environment deployments by maintaining deployment pipelines, automating repeatable tasks, and improving reliability across cloud and application platforms.
• Maintain AWS cloud environments by supporting infrastructure automation, optimizing cloud resources, and ensuring monitoring and alerting capabilities are in place for system reliability. Maintain Windows servers and environment scheduling and patching.
• Follow architectural, security, compliance, and operational standards to protect system integrity and support safe, controlled delivery across critical trading applications.
• Create, update, and maintain standard operating procedures, runbooks, and support documentation so operational processes are clear, repeatable, and easy for teams to follow.
• Partner with teams across the organization to align DevOps tools, environment practices, and support processes with business needs for faster, more consistent, high-quality delivery.

What We’re Looking For

• Bachelor’s degree in Computer Science, IT, or related field.
• 3 to 8 years of application support or environment/infrastructure management
• Strong understanding of modern service delivery (SRE, ITIL, product‑based models).
• Deep expertise in AWS cloud infrastructure across compute, networking, storage, databases, security, and load balancing.
• Proven experience with infrastructure automation (Terraform, CloudFormation) and configuration management (Ansible, Chef).
• Experience with monitoring and logging tools (Azure Monitor, CloudWatch, ELK).
• Strong scripting/programming skills (PowerShell, Bash, Python, Java).
• Solid understanding of cloud security controls, including NSGs, firewalls, and IAM.

Desirable Criteria

• Openlink Endur experience
• PowerShell scripting for automation, environment, and pipeline tasks
• Development experience in .Net (C#), Java, Python.
• Strong relational database skills, especially Oracle or MS SQL Server
• Demonstrated ability to design, implement, maintain, and document technical solutions collaboratively.
• Relevant certifications (AWS DevOps Engineer, AWS Solutions Architect Associate, Azure DevOps Engineer Expert).

Why join us
At bp, we support our people to learn and grow in a diverse and high-reaching environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for bp. Please be advised that we do not require any forms of payment or course by applicants to be considered for open positions.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Cloud Platforms, Cloud Platforms, Collaboration, Communication, Configuration management and release, Continuous deployment and release, Creating a high performing team, Database Design, Digital Project Management, Documentation and knowledge sharing, Emerging technology monitoring, Facilitation, Information Security, Mentoring, Metrics definition and instrumentation, NoSql data modelling, Problem Solving, Relational Data Modeling, Risk Management, Scripting, Secure development, Service operations and resiliency, Software Design and Development, Solution Architecture, Source control and code management {+ 5 more}

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Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.