Engineering Manager

Reporting directly to the Director of Engineering, the Manager, Engineering will lead a high-performing engineering team responsible for building and scaling mission-critical systems. This role combines hands-on technical leadership with people management responsibilities, partnering closely with Product, Design, QA, DevOps, and Engineering leaders to deliver reliable, scalable, and high-quality software solutions. We are looking for a collaborative leader who can drive execution, mentor engineers, influence technical direction, and contribute to the broader engineering strategy while fostering a culture of ownership, innovation, and continuous improvement.

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

• Lead, mentor, and grow a team of 8–12 software engineers across multiple experience levels
• Manage hiring, onboarding, performance management, career development, and retention initiatives
• Conduct regular 1:1 meetings, establish clear goals, and provide constructive feedback to support team growth
• Foster a culture of collaboration, accountability, technical excellence, and continuous improvement
• Drive end-to-end delivery of roadmap commitments with a focus on quality, reliability, and timely execution
• Partner with Product Management to prioritize roadmap initiatives while balancing feature delivery and technical investments
• Manage sprint planning, estimations, dependency management, and risk mitigation across teams
• Track and improve engineering metrics related to delivery, quality, operational health, and system reliability
• Define and guide the technical direction for the team’s services and platforms
• Promote engineering best practices including code quality, automated testing, CI/CD, observability, security, and operational excellence
• Participate in architecture discussions, design reviews, code reviews, and incident management activities
• Drive improvements in scalability, reliability, performance, and technical debt reduction
• Collaborate closely with Product, Design, QA, DevOps, and customer-facing teams to align on priorities and business outcomes
• Communicate effectively with stakeholders and senior leadership on progress, trade-offs, risks, and delivery expectations
• Contribute to organization-wide engineering initiatives, hiring efforts, and process improvements

WE SHOULD TALK IF THIS SOUNDS LIKE YOU

• 8+ years of professional software engineering experience, including 2+ years of direct people management experience
• Proven experience building, shipping, and operating large-scale distributed systems in production environments
• Strong technical expertise with technologies such as Java, .NET, Python, or Node.js along with microservices and REST APIs
• Hands-on experience working with SQL/NoSQL databases and cloud platforms such as AWS, Azure, or GCP
• Experience with Agile/Scrum methodologies, DevOps practices, and CI/CD pipelines
• Strong communication, stakeholder management, and conflict resolution skills
• Demonstrated success in hiring, mentoring, and retaining engineering talent
• Experience driving engineering best practices across quality, scalability, reliability, and operational excellence
• Experience participating in architectural discussions and guiding technical decision-making
• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience
• Experience in SaaS, e-commerce, master data management (MDM), product information management (PIM), or data syndication domains (preferred but not required)
• Experience leading distributed teams across multiple geographies (preferred but not required)
• Familiarity with AI/ML-enabled product features (preferred but not required)

Diversity, Equity & Inclusion

To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!

All are welcome here and we invite you to join our team if you are ready to help us continue that growth!

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