EOI Senior Client Partner

The successful candidate will own the overall client strategy, P&L performance, contract governance, and growth agenda across a broad portfolio of services including cloud, applications, infrastructure, cybersecurity, data, AI, workplace services, and business process solutions. As the primary executive interface between DXC and the client, the Senior Client Partner will engage with C-suite and senior government stakeholders to shape technology outcomes that improve services, operational efficiency, resilience, and innovation.

Key Responsibilities

Strategic Client Leadership

• Develop and execute a multi-year account strategy aligned to the client's business priorities and transformation roadmap.
• Establish DXC as the client's trusted strategic advisor across technology, operational, and transformation initiatives.
• Build and maintain executive relationships with key stakeholders including CEO, CIO, CFO, Chief Digital Officer, and senior business leaders.
• Anticipate emerging client needs and proactively develop solutions that address strategic challenges and opportunities.

Account Growth and Business Development

• Own account revenue, profitability, and growth targets.
• Lead complex pursuits, contract renewals, extensions, and competitive bids.
• Develop account plans that drive sustainable growth while delivering measurable value to the client.

Delivery and Operational Excellence

• Partner with delivery leaders to ensure contractual commitments, service levels, and transformation outcomes are consistently achieved.
• Drive continuous improvement initiatives that enhance customer satisfaction and operational performance.
• Oversee risk management, service quality, compliance, and governance activities.

Financial Management

• Manage account P&L performance and profitability.
• Oversee forecasting, budgeting, pipeline management, and financial governance.
• Ensure effective contract management and commercial compliance.

Leadership and Collaboration

• Lead cross-functional teams including sales, consulting, delivery, finance, legal, and partner ecosystems.
• Foster a high-performance culture focused on customer success, accountability, innovation, and collaboration.

Required Experience

• 15+ years of experience in strategic Government account management in consulting or technology services.
• Proven success managing large, complex federal government clients valued at $20M+ annually.
• Strong understanding of federal government operating models, regulatory environments, procurement frameworks, and digital transformation priorities.
• Track record of achieving revenue growth, profitability, and customer satisfaction objectives.
• Strong commercial, contractual, and financial management capabilities.

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