PwC
Executive Concierge Team Lead (AC Manila)
Philippines · Work style not stated · Full time
Apply on the employer’s site ↗See how well you match this job
You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.
About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerPwC
- LocationPhilippines
- Work styleWork style not stated
- Employment typeFull time
- Employer posted
Industry/Sector
Not Applicable
Specialism
IFS - Internal Firm Services - Other
Management Level
Senior Associate
Job Description & Summary
The Opportunity
Join our Acceleration Center Manila and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As an Executive Concierge Team Lead you will oversee concierge and administrative support activities that help senior leaders manage schedules, coordinate meetings, and handle confidential information across a busy service environment. As a Senior Associate you will analyze complex situations, guide junior team members, build meaningful stakeholder connections, and navigate shifting priorities while maintaining professional and technical standards within our Internal Firm Services practice. In this role at PwC Acceleration Center Manila, you will support business services and office support work that keeps operations moving smoothly, while developing your own leadership presence and broader understanding of how the work connects to the organization’s goals.
Show full description
Responsibilities
- Managing executive concierge activities, including complex calendar coordination, meeting logistics, and confidential correspondence
- Coordinating business travel, itinerary changes, and on-the-ground support for senior leaders and visiting stakeholders
- Prioritizing competing requests and adjusting schedules to support shifting business needs and time-sensitive commitments
- Preparing meeting materials, agendas, and follow-up actions that keep leaders informed and prepared
- Tracking action items, deadlines, and service requests while maintaining clear records and organized workflows
- Applying analytical thinking to review service patterns, identify recurring issues, and recommend process improvements
- Interpreting performance data and KPI reports to support service monitoring and operational decisions
- Supporting onboarding and day-to-day guidance for team members through mentoring, feedback, and knowledge sharing
- Handling sensitive information with discretion while following firm policies and professional standards
- Building trusted relationships with executives, internal stakeholders, and service teams to support seamless workplace operations
What You Must Have
- At least a Bachelor Degree
- At least 4 years of experience
- Oral and written proficiency in English required
What Sets You Apart
- Calendar management and executive travel coordination experience
- Communications management across varied internal stakeholder groups
- Analytical thinking for interpreting data and performance trends
- KPI reporting and performance analysis experience
- Secretarial services within workplace or concierge settings
- Demonstrating teamwork while guiding junior team members
- Lead, motivate, and support a team members
Travel Requirements
0%
Job Posting End Date
Check your resume against this job Free, no sign-up. Nothing you paste is stored.
Staying safe while you apply
- Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
- Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
- Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.
Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.
Preparing for this role with ROLIVA
- Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
- Prepare honestly.
Build interview stories and application drafts from your own evidence.
- Keep track.
Save the role and record your own application status and follow-ups.
At a glance
- Employment typeFull time
- SeniorityLead / Principal
- Employer posted
- Added to ROLIVA
- Last checked