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Outcomes & KPIs

Key Outcome(s) Owned:

Releases meet Menlo's quality, security, and reliability bar before reaching customers.

Automated test coverage scales with the engineering team's release velocity.

Success Metrics / KPIs:

Defect escape rate to production, trending down quarter over quarter.

Automated test coverage across critical-path and regression suites.

Average time from defect identification to verified resolution.

Percentage of releases passing the quality gate on first pass.

Test cycle turnaround time relative to release cadence.

What You'll Do

Design and execute comprehensive test plans, test cases, and test scenarios based on product requirements and technical specifications.

Perform manual and automated testing for web applications, APIs, and backend services.

Build and maintain automated test suites for regression, smoke, and critical-path coverage.

Validate functional, integration, end-to-end, and non-functional requirements.

Use AI-assisted tools to help generate and maintain test cases and to triage flaky tests and analyze failure logs, speeding up root-cause identification.

Identify, document, prioritize, and track defects with clear reproduction steps and impact analysis.

Collaborate with developers to troubleshoot issues and verify fixes quickly.

Participate in requirement and design reviews to catch quality risks early, and drive continuous improvements in QA processes and tooling.

Functional Competencies

Required:

3+ years of experience in software quality assurance.

Strong knowledge of software testing methodologies, test design techniques, and SDLC/STLC.

Hands-on experience with API testing tools such as Postman or similar.

Experience with test automation frameworks and scripting.

Familiarity with bug tracking and test management tools.

Understanding of CI/CD workflows and version control systems.

Strong analytical and problem-solving skills.

Excellent written and verbal communication skills.

Comfort incorporating AI-assisted tools (e.g., for test case generation, log analysis, or defect triage) into day-to-day QA workflows.

Preferred / Nice to Have:

Ability to work independently and collaborate effectively in a fast-paced, cross-functional environment.

Experience testing cloud-native or microservices-based applications.

Experience with performance or security testing tools and practices.

Knowledge of containerized environments and orchestration platforms.

Exposure to message queues, distributed systems, and event-driven architectures.

Experience working in Agile or Scrum teams.

MSGL-I4

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Why Menlo?

At Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: Proactive Leadership, Straight Talk, United Impact, Elevated Talent, and Customer-Compelled. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.