FaST Product Install Engineer

Our Installation engineers are a critical part of our new product deployment projects while traveling to some of the most advanced factories in the world they work in multicultural teams to meet our project commitments.

Key responsibilities include:

Hold pre-installation meetings with the customer to scope customer unique requirements. Create a plan of action to measure/confirm/satisfy unique customer needs. Validate deliverables with customers.

Install tool at customer site to meet KLA specifications, through system testing according to procedures. This includes but is not limited to: light source and optical integration and precision alignment; wafer handler robot integration and teaching; camera and collection optics alignment and calibration; system-level calibrations and verification; performance testing for sensitivity and repeatability; stability and cleanliness testing; applications verification and product wafer validation.

Solving complex system issues in a timely manner, using abstract thought, data analysis, seven-step problem-solving methodology, and other available tools.

Management of critical issues across customers and regions.

After system testing, meet with the customer to facilitate verification of the tool performance, during which the validation of the tool is performed, to ensure it is properly functioning.

Management of customer satisfaction through pre-activity meetings, routine update meetings, escalation meetings, post-activity meetings, and warranty meetings.

Perform install/customer-focused application testing to approve the operational quality of the tool.

Provide new product installation training to worldwide customer support engineering.

KLA offers a challenging and multinational environment at the forefront of high technology and a highly competitive package. As a global organization, the KLA family allows you to build a career within and avail of a variety of opportunities across our technologies and factories around the globe. Joining KLA could be one of the best decisions you will ever make!

As an Equal Opportunity Employer. All applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.

Minimum Qualifications

• Technical degree/diploma in engineering, mechanical, electrical, electronic engineering or equivalent work experience.
• 2-3 years semiconductor industry work experience is a bonus.
• Panel of competencies in optical, mechanic, electronic, lithography, metrology, and laser technology – is desirable.
• Good level technical & analytical skills, ability to understand and solve problems in software and electronic, optic, mechanical, electro-mechanical or electro-optical systems.
• Knowledge of computer theory, operating systems i.e. MS Windows.
• Good interpersonal/communication skills.
• Ability to work under pressure and work to project deadlines.
• Available to travel internationally.
• Domestic and international travel, including to the United States, will be required as part of this role

About KLA

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.

Use of AI Statement

At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer.