Federal Account Director

You will work cross functionally with product, engineering, and leadership to shape Devin for federal use cases, ensure customers realize value from their deployments, and accelerate Cognition’s federal market penetration.

This role requires experience selling highly technical software into complex federal organizations, comfort operating in regulated acquisition environments, and the persistence required to move programs from initial engagement to production deployment and sustained, expanding usage. Account Directors operate as the primary owner of their accounts across both pre sale and post sale engagement.

In this role, you will:

Own the full federal account lifecycle from account targeting and capture strategy through award, onboarding, and expansion, deployment, adoption, consumption, renewal, and expansion

Own revenue and customer outcomes across your portfolio, including both new customer commitments and growth in consumption within existing accounts

Drive revenue across the Dept. of War (DoW), intelligence community (IC), federal civilian agencies, and federal contractors, including large primes (OEMs and system integrators)

Serve as the primary commercial and strategic owner for customers, maintaining executive and operational relationships throughout the life of the account

Navigate complex stakeholder sets including mission owners, technical leadership, contracting officers, security, legal, and executive sponsors

Develop capture strategies across primes, subcontracting paths, OTAs, CSOs, pilots, and direct awards

Translate mission and technical requirements into high-value Devin use cases across software engineering, data, AI, and platform teams

Deliver technically credible demos and engage deeply with customer engineering teams before and after deployment

Drive successful onboarding and production adoption, identifying and resolving barriers that limit customer usage or value realization

Develop account plans that identify opportunities to increase Devin consumption, expand into new teams and use cases, and grow the long term value of each customer relationship

Identify new federal and contractor use cases and provide structured feedback to product and engineering based on both prospective customer needs and observed production usage

Build federal GTM motion including pipeline generation, partner strategy, account management, expansion strategy, and repeatable customer lifecycle process

Requirements

Proven success selling technical software into U.S. federal customers and/or major system integrators/defense prime OEMs, with wins via primes or direct vehicles such as OTAs, CSOs, pilots, or programs of record

Experience owning customer relationships beyond the initial sale, including deployment, adoption, renewal, expansion, or consumption growth

Experience engaging DoW, IC, and or federal civilian agencies in classified or regulated environments

Strong technical background as a software engineer, sales engineer, forward deployed engineer, or equivalent technical fluency

Ability to quickly learn complex technical systems, mission constraints, and acquisition processes

Ability to move fluidly between selling, account strategy, technical problem solving, and customer success depending on what an account requires

Comfortable operating in ambiguous, fast changing startup environments with minimal structure

Strong ownership mindset with bias toward execution and results

You may excel if you:

Have founded or scaled an early stage company

Have closed large, multi-stakeholder enterprise or federal software deals and subsequently grown those relationships

Have experience moving pilots into production within federal environments and driving meaningful adoption and consumption after deployment

Have managed strategic accounts where success was measured by both new revenue and expansion of existing customer usage

Have a computer science or engineering background and moved into GTM to work closer to customers

Thrive in high intensity, high accountability environments where you are expected to own the customer outcome rather than hand the account off after close

Equal Opportunity

Cognition is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. We are committed to providing reasonable accommodations for candidates with disabilities throughout the hiring process - please let us know if you need any.