Field Applications Engineer

Provides training and instructions to customers to reduce their friction in adopting and using Silvaco tools while gaining additional understanding of the customers’ application. Collaborates with customers’ implementation teams to troubleshoot problems, develop solutions, and propose additional features, modules, and/or products based on customers’ requirements.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES; include but not limited to:

• Working with users of Silvaco tools to

• Capture and isolate potential technical issues and suggest workarounds or alternate approaches to relieve the problem and/or raise the issues to business unit as bug reports.
• Understanding customer workflow and representing user-defined needs and feedback into business units
• Optimizing customers’ experience with Silvaco tools by promoting configuration improvements and/or incorporating new features and capabilities

• Working with applicable customer departments and functions to assure Silvaco products are properly installed and help validate the installations.
• Making technical presentations for products, use cases and support status update to customers. Supporting sales effort by articulating technical value propositions, as well as demonstrating prototypes and product features
• Generating ideas for configuration and workflow improvements based on obstacles customers face in their work.
• Documenting evaluation plans and customer support cases in SalesForce CRM.
• Keeping up with advancements in key applications and workflow implementation

• Master's Degree or equivalent in Electrical Engineering, Microelectronics Engineering, Solid State Physics, or semiconductor related academic program
• 0-3 years of industry experience

• Must have demonstrated understanding/experience in Semiconductor manufacturing, R&D, and/or integrated circuit design processes
• Must have demonstration of design, modeling, and/or simulation tool usage as part of academic coursework, applied research, and/or industry work experience

• Strong written and verbal communication and interpersonal skills
• Intellectually inquisitive with creative problem-solving skills
• Persistence in tracking complex problems and projects with minimal oversight
• The ability to prioritize activities and deliver projects on time and within budget

• Experience in semiconductor industry preferred.
• Experience in international and remote team building preferred.

Preferred requirements:

• Experience in remote work team environment preferred.
• Application-specific experience
• Understanding of Silicon Technology including front end of line processing steps as well as electrical characterization of active semiconductor devices.
• Experience in one or more of the following areas
• CMOS Image Sensor or photodiode manufacturing, device operation including TCAD process and device simulation
• Experience in RF technology manufacturing, device operation including TCAD process and device simulation
• BCD technology manufacturing, device operation including TCAD process and device simulation
• Experience in TCAD calibration and Design of Experiments to measured data
• Tool category experience
• Commercial TCAD tools (Silvaco or 3rd party)
• Statistical tools and methods (e.g. JMP, minitab, etc)
• Python scripting

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting.
• Prolonged periods of typing
• Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including use of computers.

All Silvaco salary ranges are determined by role, level, and geographic location. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.