ZEISS

Field Service Engineer – AR & Refrigeration Systems

United States · Remote (restrictions not stated) · Full time

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About the role

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EmployerZEISS
LocationUnited States
Work styleRemote (restrictions not stated)
Employment typeFull time
Employer posted8 Oct 2026

How many companies can say they’ve been in business for over 177 years?

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

What's the role?

The Field Service Engineer – AR & Refrigeration Systems provides electrical, mechanical and refrigeration support for AR and Rx manufacturing systems across ZEISS and customer environments. The role combines AR system expertise with Polycold refrigeration servicing to ensure uptime, performance and safe operation. A key focus is building internal Polycold service capability while reducing reliance on external vendors

Show full description

Sound Interesting? Here's what you'll do:

AR Systems – Technical Service & Field Engineering

Provide remote and onsite technical support for AR / HC equipment
Diagnose electrical, mechanical and process issues
Perform preventative, corrective and emergency maintenance
Install, commission, calibrate and validate equipment
Interpret schematics and technical documentation
Assess equipment performance and support improvements
Deliver training to customer teams

Polycold / Refrigeration Service & Support

Service and troubleshoot Polycold refrigeration systems
Perform diagnostics including pressure analysis and leak detection
Conduct evacuation, charging and refrigerant regassing
Ensure compliance with refrigerant handling regulations
Maintain contamination control and system cleanliness
Support Level 1 service activities and procedures
Ensure tools, spare parts and refrigerant availability

General Service Delivery

Own technical issues through to resolution
Maintain service reports and documentation
Ensure compliance with ZEISS and customer safety standards
Identify performance improvement opportunities
Collaborate with internal teams
Travel as required (50-80%)
Support training and knowledge transfer
Contribute to continuous improvement initiatives
Provide broader technical support as required

Equipment Used

Electrical and mechanical service tools
Refrigeration service equipment (gauges, vacuum pumps, charging systems)
Diagnostic and measurement equipment
Standard computing tools

Do you qualify?

Degree or trade qualification in Electrical, Mechanical or Refrigeration or equivalent experience
Certification for safe handling of refrigerants and regassing
5 years servicing, troubleshooting & maintenance of refrigeration equipment in industrial environments.
2 years experience with Polycold systems preferred
2 years experience with AR coating systems preferred

We have amazing benefits to support you as an employee at ZEISS!

Medical

Vision

Dental

401k Matching

Employee Assistance Programs

Vacation and sick pay

The list goes on!

Position Type/Expected Hours of Work

This is a full-time position.

The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.

This position is also eligible for a performance bonus. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.

ZEISS is an EEO/AA/M/F/Disabled Veteran Employer

Your ZEISS Recruiting Team:

Christina Choing

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

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