Brinks
Field Service Engineer
United Kingdom · Work style not stated · Full time
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About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerBrinks
- LocationUnited Kingdom
- Work styleWork style not stated
- Employment typeFull time
- Employer posted
4 on 4 off - Field Service Engineer
Location:Field-Based - Chester/Wrexham
Salary:£36,419Starting + Up To£1,000 Onboarding Bonus+Bonuses
Company:NoteMachine (A BRINK’s Company)
Shifts:4 Days On / 4 Days Off | 09:00 – 20:30
As a Field Engineer at NoteMachine – You will be a Key Player in the Future of Cash Access
Join us at NoteMachine and take your engineering career to the next level — with real rewards, real opportunities, and be a part of Brink’s, a global leader within the industry.
Who Are We?
We’reNoteMachine, one of Europe’s top ATM providers – moving over£10 billionin cash annually, with over14, 000, machines in our ATM network,covering all of the UK. We work with national retailers, leisure venues, and local businesses to deliver smart, secure, and seamless cash access.
We’re part of the globalBRINK’snetwork – operating in100+ countrieswith 59,000+ employees – giving our team the opportunities which come from working within an international company, while staying agile and fast-moving to really make an impact every day.
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The Opportunity
As we continue to expand and build our national engineering base, the lookout for aField Service Engineerwho’s hands-on, people-savvy, and ready to tackle real-world tech challenges across our ATM network. Whether you're experienced with ATMs or skilled in electro-mechanical repair, if you’re a sharp problem solving, solution finding, a master on the tools and great with customers, this role could be the perfect fit.
Standout Benefits & Perks
- £36,419 starting salary
- Up to £1,000 onboarding bonus(dependent on experience and paid on passing probation)
- Performance Bonus
- Company van, fuel, tools & fitted uniform provided – you can also use the van for personal use as long as you follow the HMRC guidelines.
- 4-on / 4-off shift pattern– providing you with consistency & work-life balance
- Full training and ongoing development
- 22 days holiday, rising to23 daysin the annual leave year after your first anniversary.
- Medicashprivate healthcare & wellness benefits
- Salary sacrificepension schemefor higher take-home pay
- Life insurance –4 x salary cover
- Company Sickness Policy (CSP)
- Group Income ProtectionScheme – subject to qualifying criteria
- Strongcareer growthopportunities in a growing business
What You'll Do
· Perform second-line break-fix and preventive maintenance on our range of ATMs, including Triton, Wincor, and NCR machines.
· Collaborate with customers to identify and resolve technical issues to fit with their service requirements and enable on time in full machine provision.
· Provide excellent customer service, ensuring that all customers and stakeholders are treated with respect and professionalism
· Accurately document all service transactions and keep detailed records of any repairs or replacements performed
· Stay up-to-date with the latest product knowledge and industry trends through ongoing training and professional development
· Conduct quality control checks to ensure that all repairs and replacements meet company standards
What You’ll Need
- Field Service Engineering experience with electro-mechanical systems
- ATM experience is ideal but not essential
- A drive to deliver on your daily calls, and fix things right first time.
- A valid UK driving licence (max 6 active points)
- A methodical, problem-solving mindset
- Clear, confident communication & customer service skills
- Willingness to travel and work weekends/holidays on rotation
- No live or spent , IVAs, or bankruptcies in the last 10 years
If this sounds exciting to you, apply today if you think you have what it takes to be part of our dedicated global team.
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At a glance
- Employment typeFull time
- Employer posted
- Added to ROLIVA
- Last checked