Field Service Engineer

Learn about the Danaher Business System which makes everything possible.

In this role, you will have the opportunity to:

• Visit customers to perform preventative maintenance, repairs, fault analysis, and upgrades to achieve optimum customer care and ensure a professional repair in due time with effective and efficient working practices contributing to team goals/KPI’s.
• On-site installation of Imaging Solutions, including configuration of network requirements.
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• Deliver accurate reporting, handling and timely submission of Salesforce reports, Expenses, Stock management and other relevant service documentation/process transactions.
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• Work in close collaboration with LBS product specialist APAC, Business Unit and other LBS Field Service team, to improve reliability and feedback insights on Imaging Solutions technical support.
• Co-operate closely with and support the sales team with tasks such as basic training for customers, installations, demonstrations and setting up systems on the customer network

The essential requirements of the job include:

• Field Service Engineering experience with an associate degree OR equivalent technical work experience. Educated in Information Technology and networking. Preferred Mechanical or Electronic background
• Experience in Field Service or a related field, preferred on medical devices. Knowledge of Pathology devices advantageous. Proven ability to support IT systems during entire Product Life Cycle
• Excellent communication skills, verbal and written with ability to communicate across different levels internally and at customer sites
• Demonstrated ability to learn technical concepts independently, build expertise, and collaborate effectively as a proactive team player with strong problem-solving skills.
• Japanese and English (Business Level)

Travel:

• Must be able to travel approximately 80 % of the time primarily within the region, this will vary depending on requirements. Overnight travel may be required

Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Leica Biosystems, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.