IFS

Forward Deployed AI Engineer: IFS Loops

London, England, United Kingdom · Hybrid · Full-time

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About the role

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EmployerIFS
LocationLondon, England, United Kingdom
Work styleHybrid
Employment typeFull-time
Employer posted3 months ago

About the Role

As a Forward Deployed AI Engineer, you’ll work directly with enterprise customers to deliver custom, production-ready AI solutions that solve real-world problems. You’ll lead the design and deployment of intelligent agents across customer workflows—owning everything from discovery and prototyping to configuration, testing, and launch.

This is a fast-paced, hands-on role that combines engineering, customer collaboration, and applied AI. You will serve as a critical link between our product and the customer’s needs—ensuring rapid value delivery and laying the foundation for long-term success.

What You’ll Do

Partner with enterprise customers to scope and implement AI Agent use cases across complex workflows
Integrate IFS Loops platform with customer systems
Tune agent behavior and logic to deliver measurable outcomes (e.g., lower costs, increase in efficiency, fewer errors)
Troubleshoot deployments and iterate quickly to ensure performance, accuracy, and user adoption
Collaborate closely with Product, Engineering, and Customer Success to feed customer insights into the roadmap
Document technical decisions and hand off stable deployments to customer engineering or support teams

Show full description

What We’re Looking For

2–5 years of experience in a software engineering, solutions engineering, or ML deployment role
Proficiency in Python and working knowledge of AI/ML frameworks (e.g. OpenAI, Hugging Face, LangChain, Pinecone, Weaviate, etc.)
Familiarity with building LLM applications, RAG systems, or conversational AI workflows
Experience integrating with enterprise systems via APIs or middleware (e.g. Salesforce, ServiceNow, SAP, Oracle)
Ability to translate business problems into technical solutions—and deliver them fast
Strong interpersonal skills; you’re just as comfortable on a whiteboard with a customer as you are in code
Bias toward action, ownership, and continuous learning in dynamic environments

Nice to Have

Background in SaaS, customer experience, support operations, or manufacturing systems
Experience deploying AI in mission-critical environments
Prior work with enterprise AI platforms or multi-agent orchestration

What We’re Offering

Salary Range: List $150,000 to $170,000 annually + bonus
Flexible paid time off, including sick and holiday
Medical, dental, & vision insurance
401K with Company contribution
Flexible spending accounts
Life insurance and disability benefits
Tuition assistance
Community involvement and volunteering events

M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at: www.ifs.com/about/careers-at-ifs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

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