IFS

Forward Deployed AI Engineer - IFS Loops

Pune, Maharashtra, India · Hybrid · Full-time

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About the role

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EmployerIFS
LocationPune, Maharashtra, India
Work styleHybrid
Employment typeFull-time
Employer posted25 days ago

About the Role

As a Forward Deployed AI Engineer, you’ll work directly with enterprise customers to deliver custom, production-ready AI solutions that solve real-world problems. You’ll lead the design and deployment of intelligent agents across customer workflows—owning everything from discovery and prototyping to configuration, testing, and launch.

This is a fast-paced, hands-on role that combines engineering, customer collaboration, and applied AI. You will serve as a critical link between our product and the customer’s needs—ensuring rapid value delivery and laying the foundation for long-term success.

What You’ll Do

Partner with enterprise customers to scope and implement AI Agent use cases across complex workflows
Integrate IFS Loops platform with customer systems
Tune agent behavior and logic to deliver measurable outcomes (e.g., lower costs, increase in efficiency, fewer errors)
Troubleshoot deployments and iterate quickly to ensure performance, accuracy, and user adoption
Collaborate closely with Product, Engineering, and Customer Success to feed customer insights into the roadmap
Document technical decisions and hand off stable deployments to customer engineering or support teams

Show full description

What We’re Looking For

2–5 years of experience in a software engineering, solutions engineering, or ML deployment role
Proficiency in Python and working knowledge of AI/ML frameworks (e.g. OpenAI, Hugging Face, LangChain, Pinecone, Weaviate, etc.)
Familiarity with building LLM applications, RAG systems, or conversational AI workflows
Experience integrating with enterprise systems via APIs or middleware (e.g. Salesforce, ServiceNow, SAP, Oracle)
Ability to translate business problems into technical solutions—and deliver them fast
Strong interpersonal skills; you’re just as comfortable on a whiteboard with a customer as you are in code
Bias toward action, ownership, and continuous learning in dynamic environments

Nice to Have

Background in SaaS, customer experience, support operations, or manufacturing systems
Experience deploying AI in mission-critical environments
Prior work with enterprise AI platforms or multi-agent orchestration

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

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