Stripe
Fraud Operations Associate SDC
Mexico City · Work style not stated
Posted over 6 months ago — check it’s still open
Apply on the employer’s site ↗See how well you match this job
You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.
About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerStripe
- LocationMexico City
- Work styleWork style not stated
- Employer posted
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.
Show full description
We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals.
What you'll do
Responsibilities
• Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors
• Conduct investigations on merchant accounts to support financial partner requirements
• Assess risk factors and trends of potentially fraudulent activity
• Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience
• Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance
• Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
• Some experience in fraud analysis, fraud investigations, or fraud operations
• Experience using data to make assessments and judgments
• A team-focused mentality and effective problem-solving skills
• The ability to approach challenges from a user perspective while being pragmatic and solutions-oriented
• You have availability to work 100% in-office
• You're willing to periodically work a weekend (remotely) for which you will be compensated with weekdays off
Preferred qualifications
• Fraud experience in payments, e-commerce, or fintech mitigating digital and card-not-present fraud
• Knowledge of fraud schemes, fraud prevention methods, and fraud detection tools
• Prior fraud experience across multiple industries and verticals
• Experience in a high-growth technology company
• Experience working from a queue
Check your resume against this job Free, no sign-up. Nothing you paste is stored.
Staying safe while you apply
- Never pay to apply, interview or accept an offer — ROLIVA never asks you for payment to apply to a job.
- Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
- Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.
Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.
Preparing for this role with ROLIVA
- Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
- Prepare honestly.
Build interview stories and application drafts from your own evidence.
- Keep track.
Save the role and record your own application status and follow-ups.