DBS Bank

GenAI Specialist/ Team Lead, COO Office, Global Transaction Services

Hong Kong SAR China · Work style not stated · Full time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerDBS Bank
LocationHong Kong SAR China
Work styleWork style not stated
Employment typeFull time
Employer posted15 Sep 2026

Business Function

Global Transaction Services (GTS) provides essential banking solutions that facilitate international trade and financial management for businesses. This includes a comprehensive suite of services such as cash management, trade finance, and securities services. GTS helps clients optimize their working capital, manage cross-border payments, mitigate risks, and streamline their financial operations globally, ensuring efficient and secure transactions in an increasingly interconnected world.

This role focusses leveraging AI/ GenAI to drive growth engine, enhance employee experience, and optimize operational efficiency across the functional teams. This approach involves building robust data foundations and fostering the culture of adaptation to the new technology application.

Responsibilities

Lead and manage the development and maintenance of the foundational data and knowledge base for GenAI initiatives within GTS

Show full description

Coordinate with GTS Product, Sales, Digital team, Governance & Control, Data Management and Technology teams to identify, prioritize, and implement GenAI use cases

Drive the successful setup and deployment of GenAI solutions focusing on sales leads orientation, risk management and monitoring, and productivity savings

Define clear metrics and track the outcome of GenAI use cases, including the measured impact on business objectives

Proactively identify potential roadblocks and develop mitigation strategies to ensure timely and effective project delivery

Communicate project status, challenges, and successes to stakeholders at all levels

Contribute to establishing best practices and governance frameworks for GenAI and data management within the organization

Requirements

University Degree with 8+ years of experience within the banking industry.

Proven experience in managing data-intensive projects or initiatives related to Machine Learning, AI or GenAI

Strong understanding of data governance principles and experience in building and managing knowledge bases

Demonstrated ability to coordinate and lead cross-functional teams. Excellent interpersonal, communication, and presentation skills

Proactive, self-motivated, and able to work independently while fostering a strong team environment

Experience in designing and implementing solutions in areas such as sales optimization, risk analytics, or operational efficiency is highly advantageous. Customer-centric and design thinking experience is a plus

Familiarity with GenAI technologies and their practical applications is a significant plus.

Location:

The Center

Job:

Risk Management

Schedule:

Regular

Employee Status:

Full time

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