TransUnion

Gerente de Cuentas Empresariales

Mexico · Work style not stated · Full time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

  • EmployerTransUnion
  • LocationMexico
  • Work styleWork style not stated
  • Employment typeFull time
  • Employer posted

TransUnion's Job Applicant Privacy Notice

Team Overview

En TransUnion, estamos dedicados a encontrar formas en las que la información pueda utilizarse para ayudar a las personas a tomar decisiones mejores y más inteligentes. Como proveedor confiable de soluciones de información a nivel global, nuestra misión es ayudar a personas en todo el mundo a acceder a oportunidades que conduzcan a una mejor calidad de vida, apoyando a las organizaciones a optimizar sus decisiones basadas en riesgo y permitiendo que los consumidores comprendan y gestionen su información personal. Porque cuando las personas tienen acceso a información más completa y multidimensional, pueden tomar decisiones más informadas y alcanzar grandes logros.

Este rol se centra en la gestión y desarrollo de cuentas empresariales B2B, asegurando la retención de clientes, la gestión de renovaciones de contratos, el análisis de desempeño y la identificación de oportunidades de crecimiento. La persona será responsable de asegurar la satisfacción del cliente a través de un enfoque consultivo, proactivo y orientado a resultados.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

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Role Overview And Core Responsibilities

  • Licenciatura en Administración, Marketing, Finanzas o áreas afines.
  • Experiencia de 2 a 4 años en ventas B2B en servicios, tecnología o soluciones financieras.
  • Experiencia con herramientas CRM (Salesforce es un plus).
  • Experiencia manejando renovaciones, desarrollo de portafolios y oportunidades de crecimiento. Mentalidad analítica para interpretar KPIs y tendencias.
  • Enfoque consultivo al manejo de clientes.
  • Capacidad para colaborar con múltiples áreas.
  • Experiencia en áreas relacionadas con gestión de crédito, cobranza o riesgo.

#LI-Hybrid #LI-SO1

Required Knowledge And Experiences

  • Monitoreo y análisis del desempeño de las cuentas.
  • Asegurar la satisfacción y retención del cliente.
  • Gestionar renovaciones de contratos.
  • Brindar capacitación continua a los clientes.
  • Identificar señales tempranas de insatisfacción y aplicar estrategias de retención.
  • Desarrollar oportunidades de crecimiento dentro de las cuentas.
  • Trabajar de forma cruzada con equipos de producto, marketing y soporte.
  • Analizar tendencias de comportamiento del cliente y KPIs.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title

AE I, Account Dev - Inside Sales

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At a glance

  • Employment typeFull time
  • Employer posted
  • Added to ROLIVA
  • Last checked

Skills in this posting

Skills ROLIVA found in the employer’s own description above. A mention is not a requirement.

Salesforce

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