GGA manager, Japan

Responsibilities with contacts mainly in Japan:

• Manage the facilities and oversee the working environment of the office
• Manage office leases and relocation projects. Data analytics / Quantitative Skills & Project Management.

• Assist Head of GGA Greater China and Japan design/update local GGA related policies and supervise their execution. Manages Complexity.
• Be responsible for fire and evacuation confirmation drills, manage first aid training courses
• Manage the local DRP (Disaster Recovery Plan) and BCP (Business Continuity Plan) Crisis Management.
• Organize Local Crisis Management Team meetings and contribute to monthly management meetings as well as to management decisions relating to the running of the office Balances Stakeholder & Goal Alignment.
• Manage physical fixed assets
• Set up or maintain office seating plans, including desk allocation for new starters/visitors or management of desk sharing, and conduct induction trainings
• Manage vendors and service contracts, including contracts with local hotels and negotiating corporate rates
• Review and approve company stamp/ MD signature requests
• Organize company events and support local staff in welcoming international guests and visitors Resourcefulness.
• Contribute to Green Impact Network Activities Collaboration.
• Ensure that all staff are aware of business travel procedures Valuation Methodologies
• Participate in projects related to the running of the Japan office as required Adaptability.
• Manage and develop GGA team members
• Perform all duties as required

Responsibilities with mainly global contacts:

• Reporting e.g., Facilities/ Environmental/ Property values including energy data
• Health and Safety initiatives
• BCP (Business Continuity Planning) / Crisis Management
• Management of insurance program for Japan e.g., fire and liability insurance
• Handling of selected Governance, Risk and Compliance issues in Japan
• Contribution to global projects e.g., SDG initiatives
• Assistance to line manager with specific projects and selected tasks as required

Qualifications and Experience:

Education

• Bachelor's degree or equivalent qualification.

Experience

• Minimum 5 years of experience in General Affairs, Office Management, Facilities Management, Workplace Services, or a related function.
• Proven experience in office operations, facilities management, vendor management, and workplace-related services.
• Experience managing office relocation, workplace improvement initiatives, or facilities-related projects is highly desirable.
• Experience working in an international and multicultural environment.
• Experience supporting senior leadership and collaborating with stakeholders across different countries and functions.
• Experience in business continuity planning (BCP), crisis management, health and safety, or risk management would be advantageous.
• Previous experience coordinating, mentoring, or guiding team members is desirable.

Skills and Knowledge:

• Native-level Japanese and business-level English communication skills, both written and verbal.
• Confidence in communicating with senior leaders and global stakeholders.
• Strong project management and organizational skills, with the ability to manage multiple priorities simultaneously.
• Hands-on, proactive, and solution-oriented approach to office and workplace management.
• Good understanding of facilities management, workplace operations, business continuity, and health and safety practices.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.

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