Global Account Manager - Fashion

The Global Account Manager - Fashion - acquires new business of high complexity and expands existing customer relationships into new countries worldwide with strategically important medium and large customers, primarily AMCS based. Will also represent the entire range of BU products. We are looking for a candidate with a Fashion Logistics background.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Prospect and develop new business opportunities that would have direct effect for Hellmann countries worldwide, for which decision making is based primarily in AMCS via lead generation, telemarketing, direct mail, personal network etc.

Expand relationships with strategically important medium and large customers from our global customer base, creating new opportunities which will impact countries worldwide, wherein the customer regional HQ is based in AMCS

Apply the methods of Hellmann Sales Process: Proactively identifies, clarifies, and validates customer compelling needs, delivers credible solutions, offer perceived value

Deliver personal sales plan in CRM on time and against budget (monthly) as agreed with the leadership

Maintains effective customer records as prescribed within our CRM system

Prepares customer quotations, presents proposals, and closes business

Establish Service Level Agreements and Standard Operating Procedures with the assigned customers

Proactively leads a joint customer planning process that develops mutual performance objectives, financial target and critical milestones (KPIs) for a 1–3-year period

Support in new customers’ implementation by directing company implementation resources and by managing customers’ expectations

Collaborate with all internal and external stakeholders to ensure profitable business and achieve targets

Creates new sales leads within the Hellmann network and follows up on generated leads

Provides continuous process improvement feedback to internal stakeholders

Owns the customer complaint process and ensures successful implementation of solutions including lessons learned

Acts within our Hellmann business code of conduct

Achieves assigned sales goals in assigned key accounts (GP, Volume Target as assigned)

Meets assigned expectations for growth and profitability of their customers

Completes customers development plans that meet company standards

Works closely with and guides the Opportunity Management Team (OMT) to deliver customer RFQ’s responses based on their customers’ compelling needs

Live and deliver the Hellmann brand promise by building and maintaining lasting relationships with customers

Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities related to this role.

EDUCATION AND EXPERIENCE

Bachelor’s Degree in Economics, International Relations, Business Management, Logistics/Supply Chain, or related field or equivalent combination of education and work experience will be considered in lieu of educational requirement

Minimum 3-5 years of working experience in a similar role in Fashion

Relevant work experience in a customer-facing role, prior track record of achievement significant accountability

KNOWLEDGE, SKILLS & ATTRIBUTES

Background in Fashion Logistics/ Operations/ Supply Chain/ Freight Forwarding

Experience & knowledge in Fashion products

Understands customer supply chains, networks and decision-making flow

Has comprehensive understanding of freight forwarding and logistics processes

Has thorough knowledge of Hellmann products and services offering and is able to articulate them professionally

Has in-depth understanding of markets, industries, and competitors (including methods on how to do market research) and is able to identify best practice in our industry

Has clear understanding of all elements of the strategic sales process

PHYSICAL DEMANDS

Frequently required to stand, and walk

Regularly required to sit for extended periods

Regularly uses arms to reach, hands and fingers for computer and phone use

Speaking clearly and listening for heavy phone contact

Requires close-up and computer screen distance vision ability

Requires frequent overnight travel – up to 50%

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics are similar of those of an office setting with various office equipment.

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!

If you are excited by this fantastic opportunity and have what it takes, then click APPLY!