Experian

Head of Performance Analytics - Modelling

Nottingham, United Kingdom · On-site · Full-time

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerExperian
LocationNottingham, United Kingdom
Work styleOn-site
Employment typeFull-time
Employer posted11 days ago

Head of Performance Analytics - ECS

We're looking for a commercially minded, strategically driven analytics leader to head up our Performance Analytics function. This is a high-impact leadership role at the heart of business decision-making, acting as the strategic analytics partner to Memberships, Commercial and Finance leadership.

You'll own the Performance Analytics strategy, roadmap and delivery, developing the analytical frameworks, predictive models , performance insights and reporting that explain business performance, maximise customer value and identify future growth opportunities. Leveraging Experian’s subscriptions and Bureau data, internal performance data and external market intelligence, you'll uncover commercial opportunities, influence strategic decisions and ensure data-driven insight is embedded across the business.

You'll also lead and develop a high-performing team, fostering a culture of commercial thinking, technical excellence, innovation and measurable business impact.

Show full description

What You'll Be Doing

Own the Performance Analytics roadmap, aligning analytical priorities to business strategy and balancing stakeholder demand with long-term commercial value creation.
Act as the strategic analytics partner to Commercial, Memberships, Finance, Trading and Bureau leadership, influencing decision-making through data-driven insight and recommendations.
Lead, coach and develop a high-performing team of analysts, fostering a culture of commercial thinking, technical excellence and continuous improvement.
Develop and evolve predictive models and analytical frameworks that support key commercial metrics, including Customer Lifetime Value (LTV), retention, churn, customer profitability and growth opportunities.
Own the business performance framework, delivering trusted metrics, reporting and insights that explain performance drivers and support executive decision-making.
Lead analytics for the subscription and marketplace businesses, identifying opportunities to improve customer value, commercial performance and long-term growth.
Leverage Experian Bureau data, internal performance data and external market intelligence to benchmark performance, identify trends and quantify new commercial opportunities.
Partner with Marketing, Product, Finance, Data Engineering and Technology teams to deliver actionable analytical programmes, while embedding AI and automation to improve efficiency and business outcomes.

Essential Experience & Skills

Proven experience leading and developing high-performing Analytics, Commercial Analytics or Performance Analytics teams.
Proven people leadership, stakeholder management and strategic business partnering experience.

Strong commercial acumen with experience partnering senior stakeholders across Commercial, Finance, Trading or Bureau functions to influence strategic decision-making.
Strong expertise in developing and applying analytical frameworks and predictive models, including Customer Lifetime Value (LTV), retention, upsell, churn, customer profitability and propensity modelling.
Advanced SQL skills and experience working with large, complex customer and commercial datasets.
Strong track record of translating complex analysis into actionable insights and measurable business outcomes.
Experience establishing business performance frameworks, KPIs and executive-level reporting.
Ability to prioritise and manage an analytics roadmap aligned to business objectives and commercial outcomes.
Experience leveraging AI, automation and advanced analytics techniques to improve insight generation and decision-making.

Desirable Experience

Experience within subscription, marketplace, financial services or other consumer-focused businesses.
Knowledge of commercial optimisation techniques, including pricing, customer value, profitability and growth analytics.
Experience using Bureau data, external market intelligence and benchmarking to identify commercial opportunities and market trends.

Benefits package includes:

Hybrid working - 40% office based
Great compensation package and discretionary bonus plan
Core benefits include pension, bupa healthcare, sharesave scheme and more!
25 days annual leave with 8 bank holidays and 3 volunteering days. You can also purchase additional annual leave.

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.