Assurant

Home Warranty Customer Care Specialist

Argentina · Work style not stated · Part time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

  • EmployerAssurant
  • LocationArgentina
  • Work styleWork style not stated
  • Employment typePart time
  • Employer posted

Lugar de trabajo: Retiro, CABA. Presencial
Queres sumarte a un equipo en pleno crecimiento? 💥 En Assurant nos encontramos en búsqueda de Home Warranty Customer Care Specialist.

Es responsable de brindar atención dedicada tanto a propietarios como a agentes inmobiliarios que adquieren nuestros servicios de garantía para el hogar.

Este rol implica gestionar reclamos de principio a fin, atendiendo llamadas entrantes, documentando y realizando el seguimiento de los casos en los sistemas internos, y coordinando las acciones de seguimiento necesarias para garantizar una resolución en tiempo y forma.

El/la especialista se enfoca en brindar una experiencia de atención al cliente de alta calidad, asegurando que cada solicitud de servicio sea gestionada de manera eficiente, precisa y de acuerdo con los estándares de la compañía.

Responsabilidades:

- Atender llamadas entrantes y salientes en Estados Unidos en un ambiente de Call Center.

Show full description

- Asistir a nuestros clientes respondiendo consultas sobre coberturas, pagos y diversos procesos administrativos

- Mantener actualizada la información en el sistema.

- Resolver las consultas de los clientes o derivarlos a otras áreas cuando sea necesario para brindar un excelente servicio.

- Mantener la relación con nuestros clientes brindándoles un servicio de calidad.

Qué podés esperar de esta oportunidad:

🏆Trabajar en un ambiente multicultural interactuando con personas de diferentes países.

🏆Poner en práctica tu inglés.

🏆Trabajar en una empresa reconocida hace más de 10 años como Great Place to Work.

Para postularse a esta posición se requiere:

✅ Nivel de inglés avanzado. (Excluyente)

✅Graduados de la escuela secundaria y/o estudiantes de los primeros años de carreras universitarias o tecnicaturas.

✅ Experiencia de 1 año en puestos de atención al cliente es un plus.

✅ Esquema de Trabajo:Presencial en nuestras oficinas de Retiro
✅Es necesario tener disponibilidad para trabajar durante los feriados nacionales y fines de semana.

Nuestros beneficios:

✔Montos mensuales en delivery

✔ Descuento en gimnasio 💪

✔Día libre en tu cumpleaños😎

✔ 2 Mañanas / tardes libres por año

✔Acceso gratuito a Udemy Learning

✔Reembolsos en clases de inglés

✔Te reembolsamos una parte de la cuota de la universidad en carreras relacionadas

✔ Gastos Home Office de cubiertos mensualmente

✔Descuentos en productos de consumo masivo

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your National ID number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

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At a glance

  • Employment typePart time
  • Employer posted
  • Added to ROLIVA
  • Last checked

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