Housekeeping Attendant

Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.

• Ensure that all Guest Rooms are properly cleaned at all times, in line with the hotel’s Standard Operating Procedures for cleaning these areas.

• Ensure health & safety requirements are adhered to, including a personal knowledge of the correct usage of all chemicals used in Housekeeping.
• Ensure records are maintained for linen inventory, uniforms, and other items as applicable.
• Ensure that lost and found articles are processed properly and that the correct logs are maintained.
• Ensure that par levels of linen, towels and uniforms are current, and in line with inventory.
• Follow and recommend measures to minimize all wastage of materials and amenities are used in the department.
• Ensuring security awareness throughout the Hotel, reporting incidents to the appropriate Manager when warranted.
• Ensure VIP requirements are met
• Ensure all special requests are met, with particular reference to families visiting our resorts with children.
• Ensures any special requests from guests are carried out and delivered on time exceeding guest’s expectations where possible.
• Clean and take care of all working equipment used by himself / herself.
• Report any damage or loss in a guest room immediately after being found.
• Remove room service trays from room & place in service area.
• Make room status reports.
• Report any suspicious person, sleep outs, ‘Do Not Disturbs’ to housekeeping management
• Performing related duties and special projects as assigned.

Qualifications:

• Knowledge of cleaning techniques and sanitation standards.
• Ability to operate housekeeping equipment such as vacuum cleaners and floor polishers.
• Familiarity with cleaning chemicals and their safe use.
• Ability to make beds, clean bathrooms, replenish guest amenities, and handle laundry.
• Good attention to detail and organizational skills.
• Basic communication skills in English or the local language.
• Ability to work efficiently under time pressure.
• Good physical health and stamina.
• Ability to stand, walk, bend, lift, push, and carry supplies throughout the shift.
• Willingness to work shifts, including weekends and public holidays.
• Knowledge of hotel safety, hygiene, and emergency procedures.
• Commitment to delivering high standards of cleanliness and guest satisfaction.

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