Housekeeping Supervisor

• Assist in managing the daily operations of the housekeeping and laundry departments, ensuring efficient service delivery and compliance with Anantara standards.
• Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness, quality, and presentation standards are consistently maintained.
• Ensure all housekeeping operations comply with health, safety, hygiene, and security requirements.
• Monitor and enforce compliance with departmental Standard Operating Procedures (SOPs) and brand standards.
• Support special projects, task force assignments, hotel openings, and events as required by Minor International.
• Coach, train, and guide new and existing team members, ensuring effective onboarding, continuous development, and cross-training opportunities.
• Assist in maintaining positive relationships with suppliers and external partners to support smooth departmental operations.
• Manage housekeeping inventories, including linen, uniforms, guest supplies, amenities, and minibar items, ensuring accurate records and appropriate stock levels.
• Ensure lost and found procedures are followed, with all items properly stored, recorded, and handled according to hotel policies.
• Monitor linen, towel, and uniform par levels to maintain operational efficiency and minimise shortages.
• Implement initiatives to reduce wastage and improve cost control within the department.
• Ensure effective key control procedures are maintained to support guest security and operational compliance.
• Support payroll and labour cost management by monitoring overtime and addressing operational challenges promptly.
• Foster a positive and motivational working environment, promoting teamwork and effective communication across departments.
• Encourage team members to develop multi-skilling capabilities across Housekeeping and related areas to enhance operational flexibility.

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