HR Advisor

What’s the role

As an HR Advisor, you will join our HR Operations team and support the delivery of HR policy and benefits services. This role is ideal for someone starting their HR career who is organized, detail-oriented, and eager to learn. You will support HR policy and benefits processes, respond to employee inquiries, maintain employee records, and work closely with colleagues to deliver a positive employee experience.

We are looking for someone who enjoys helping people, is organized, reliable, customer-focused, and comfortable working with data and processes. This is a great opportunity to gain hands-on experience in HR operations, develop your knowledge of HR policies and processes, and build a strong foundation for a career in Human Resources.

What you’ll be doing

• Process HR policy and benefits transactions accurately and on time.
• Respond to employee questions related to HR policies and benefits and escalate complex cases to the appropriate subject matter expert (SME) when needed.
• Maintain accurate employee records and documentation.
• Support reporting, data validation, audits, and compliance activities.
• Work closely with HR teams to ensure smooth service delivery.
• Suggest process improvements to enhance efficiency and accuracy.
• Support policy updates and employee communications.

What you bring

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
• 0–2 years of experience in HR, administration, customer service, or a similar support role.
• Strong attention to detail and organizational skills.
• Good written and verbal communication skills.
• Basic knowledge of HR processes is an advantage but not required.
• Proficiency in Microsoft Office applications.
• Experience with HR systems such as Workday or Salesforce is a plus.
• Ability to work effectively in a team environment.
• Customer-focused mindset and willingness to learn.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a value-led culture that encourages you to be the best version of yourself.
• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non-birthing parents.
• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
• Grow as you progress through diverse career opportunities in national and international teams.
• Gain access to a wide range of training and development programmes.

SBO Manila

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal,click here.

Shell Business Operations (SBO) Manila forms the operational backbone of business processes that help deliver Shell’s business solutions across the globe. We are focused on driving excellent corporate performance in Finance, Human Resources, Customer Service, Order-to-Delivery, and Contracting and Procurement. Diversity is key at SBO Manila, and our employees reflect the innovation that stems from a diverse workforce. By joining the company, you will benefit from an industry-leading development program that will see you tap into a pool of expert knowledge that will help propel your career.

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DISCLAIMER:

Certain positions within the organization may be subject to post-employment restrictions, including non-compete obligations. Additional details will be provided during the recruitment process where applicable.

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.