HR Executive

- Only Hotel background required.

Identifies qualified candidates by coordinating resume screening, preparing interview documentation, and conducting reference checks.

• -Reviews and responds to incoming resumes appropriately.
• -Shares shortlisted candidate profiles with HR Consultants and hotel management based on position requirements.
• -Conducts initial screening interviews to assess candidate suitability.
• -Provides administrative assistance throughout the recruitment process.
• -Coordinates interview schedules between candidates and hiring managers.
• -Keeps candidates informed regarding the progress of the selection process.
• -Prepares and issues offer letters to selected candidates.
• -Manages end-to-end recruitment activities for assigned non-exempt positions.
• -Screens, evaluates, and recommends suitable candidates for employment.
• -Extends job offers to selected applicants.
• -Prepares and maintains up-to-date recruitment status reports.
• -Maintains accurate records and statistics of open and filled positions.
• -Monitors and summarizes recruitment-related costs when required.
• -Delivers exceptional guest satisfaction by providing genuine “Yes I Can!” hospitality and exceeding guest expectations.
• -Demonstrates personal accountability, teamwork, and attentive service while interacting with guests.
• -Resolves guest concerns by listening empathetically, identifying solutions, and ensuring proper follow-through.
• -Recognizes situations where guests may be dissatisfied and applies sound judgment in implementing the 100% Guest Satisfaction Guarantee.
• -Performs additional responsibilities as needed to support outstanding hospitality standards.
• -Assists in coordinating responses to EEO complaints, Occupational Health & Safety matters, Industrial Relations issues, and employee -grievances through research and information gathering.
• -Supports Department Heads in managing employee relations matters by guiding them in preparing appropriate verbal and written communication for employees.