Altera
Human Resources Global Services Specialist
Malaysia · Work style not stated · Full time
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About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerAltera
- LocationMalaysia
- Work styleWork style not stated
- Employment typeFull time
- Employer posted
Job Details:
Job Description:
Serve as the first point of contact for employees and managers for HR inquiries.
Manage and resolve cases using ServiceNow in accordance with established SLAs.
Execute onboarding transactions, onboarding activities documentation coordination and background check processing
Ability to facilitate Day 1 New Hire Orientation onsite and virtually
Process offboarding transactions including terminations, separation documents and coordinating with IT, Payroll, and HR business partners.
Support standard HR processes including benefits inquiries and leave administration support.
Escalate complex or policy sensitive matters to Business HR or Centers of Excellence, as appropriate.
Accurately execute HR transactions in Workday across the employee lifecycle
Maintain and audit employee data to ensure system accuracy and compliance
Show full description
Generate HR documentation including offer letters, job change notices, employee verification letters, and separation documents.
Ensure HR transactions comply with employment regulations and internal policies.
Maintain confidentiality and proper handling of sensitive employee information.
Support internal audits, reporting, and compliance-related activities.
Deliver responsive, professional, and solution-oriented HR support to employees.
Partner with Business HR, Talent Acquisition, Benefits, Payroll, and other COEs to ensure seamless case resolution
Promote employee and manager self-service adoption
Qualifications:
- Bachelor’s degree in HR, Business Administration, or equivalent experience.
- 1-2 years of experience in HR operations or shared services.
- Excellent communication and customer service skills.
- Proficient in PowerPoint for user training i.e. new hire orientation
- Hands-on experience with Workday and ServiceNow case management.
- Strong Microsoft Excel skills (PivotTables, VLOOKUP).
- Strong attention to detail and ability to manage high-volume transactional work
Job Type:
Contract Employee (Fixed Term)
Shift:
Shift 1 (Malaysia)
Primary Location:
Penang 15, Penang, Malaysia
Additional Locations:
Posting Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
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At a glance
- Employment typeFull time
- Employer posted
- Added to ROLIVA
- Last checked
Skills in this posting
Skills ROLIVA found in the employer’s own description above. A mention is not a requirement.