RSM

Human Resources Outsourcing, Supervisor

Canada · Work style not stated · Full time

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerRSM
LocationCanada
Work styleWork style not stated
Employment typeFull time
Employer posted10 Oct 2026

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

As a Human Resources Outsourcing (HRO) Supervisor at RSM, you will play a strategic leadership role in overseeing HR service delivery for multiple clients across diverse industries. You will lead a team of HR Consultants, ensuring high-quality HR support, compliance, and operational excellence for small and mid-sized businesses across the US. This role requires a balance of hands-on HR expertise specific to the US market, people management, process improvement, and strategic advisory capabilities to support clients in navigating complex HR challenges. Additionally, the HRO Supervisor will contribute to business development, HRIS implementations, and HR assessments.

Show full description

Responsibilities:

Client & Team Leadership: Oversee a team of HR Consultants, ensuring the effective execution of HR operations, compliance, and advisory services for multiple clients.

HR Advisory & Compliance: Provide strategic HR guidance on employee relations, performance management, legal compliance, and HR best practices.

Process Optimization & Scalability: Develop and standardize repeatable, scalable HR processes that improve efficiency and consistency across clients.

Multi-Client HR Oversight: Manage HR service delivery across multiple clients or business units, ensuring tailored and compliant HR support.

HRIS Implementation & Technology Management: Lead and support client side HRIS selection, implementation, and optimization (e.g., Rippling, UKG, ADP, Paychex, Paylocity).

Mergers & Acquisitions (M&A) Support: Assist with HR due diligence, risk assessment, and post-merger integration strategies.

HR Assessments & Compliance Reviews: Conduct comprehensive HR compliance assessments, identify potential risks, and develop corrective action plans to ensure regulatory adherence and operational efficiency.

Business Development & Practice Growth: Support proposals, client presentations, and service expansion initiatives as an HR subject matter expert.

Talent Development & Team Coaching: Mentor and develop HR Consultants, ensuring continuous learning and professional growth.

Ambiguity & Change Management: Lead teams and clients through organizational change, workforce transitions, and evolving business needs.

Qualifications:

Bachelor’s degree in Human Resources, Business Administration, or related field.

5–10+ years of HR experience supporting US based organizations

Experience managing HR professionals (mentoring, coaching, performance management).

Multi-client or multi-business unit experience (consulting, outsourcing, or large corporate HR roles with multiple stakeholders).

Expertise in US based HR strategy, compliance, policy development, and process improvement.

Experience advising on complex US HR matters (employee relations, performance management, legal compliance, investigations).

Proven ability to build, optimize, and scale HR processes.

Strong project management skills (HR technology implementations, mergers/acquisitions, assessments).

Experience with HRIS selection and implementation (Rippling, UKG, ADP, Paychex, Paylocity, etc.).

Ability to manage ambiguity, lead through change, and navigate complex stakeholder needs.

Excellent communication and relationship-building skills (internal teams, clients, leadership).

Travel up to 25% may be required based on client and business needs.

Preferred Qualifications:

SHRM and/or HRCI certification

Experience in HR outsourcing or HR consulting firms that support US based clients

Benefits certifications or insurance licenses are a plus.

Experience supporting multiple industries and consulting on HR best practices.

Familiarity with HR compliance assessments, M&A, and HR process automation.

Business development support experience and/or willingness to learn (proposals, client meetings, service expansion).

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $88,000 - $162,000

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.